Outputs (266)

Principal–Agent Relationship Within a Cruise Supply Chain Model for China (2021)
Journal Article
Chu, A. M. C., & Hsu, C. H. C. (2021). Principal–Agent Relationship Within a Cruise Supply Chain Model for China. Journal of Hospitality and Tourism Research, 45(6), 998-1021. https://doi.org/10.1177/1096348020985328

Changes in travelers’ booking habits and the evolution of technology have come to threaten the existence of traditional travel agents (TAs). However, the cruise industry still relies heavily on TAs as its main distribution channel. A qualitative stud... Read More about Principal–Agent Relationship Within a Cruise Supply Chain Model for China.

Managing hotel revenue amid the COVID-19 crisis (2021)
Journal Article
Denizci Guillet, B., & Chu, A. M. C. (2021). Managing hotel revenue amid the COVID-19 crisis. International Journal of Contemporary Hospitality Management, 33(2), 604-627. https://doi.org/10.1108/ijchm-06-2020-0623

Purpose The revenue management (RM) discipline is built on the principle of demand-based pricing. This study aims to examine how and to what extent RM can be implemented in the hotel industry during low-demand periods, particularly during the corona... Read More about Managing hotel revenue amid the COVID-19 crisis.

Hotel Industry Leadership in Greater China—A Biographical Comparison (2019)
Journal Article
Chu, A. M. C., & King, B. E. M. (2019). Hotel Industry Leadership in Greater China—A Biographical Comparison. Journal of China Tourism Research, 15(4), 563-588. https://doi.org/10.1080/19388160.2019.1577781

The relationship between leaders and followers plays a major role in shaping organizational cultures. There is an established literature within many disciplines showing evidence of how leaders seek to influence their followers. This article extends t... Read More about Hotel Industry Leadership in Greater China—A Biographical Comparison.

Developing a tourism region through tourism and culture: bordering, branding, placemaking and governance processes (2023)
Journal Article
King, B., Richards, G., & Chu, A. (online). Developing a tourism region through tourism and culture: bordering, branding, placemaking and governance processes. Tourism Recreation Research, https://doi.org/10.1080/02508281.2023.2207156

China’s pre-pandemic national-level planning advocated a combination of culture and tourism to advance growth in the Greater Bay Area (GBA) mega-region. Culture is seen as increasing regional cohesion, with multi-destination travel products connectin... Read More about Developing a tourism region through tourism and culture: bordering, branding, placemaking and governance processes.

Narrative study: Travelers’ perception of Maldives ‘one island – one resort’ setting
Presentation / Conference Contribution
Chu, A. (2018, February). Narrative study: Travelers’ perception of Maldives ‘one island – one resort’ setting. Paper presented at 83rd TOSOK International Tourism Conference, Incheon, South Korea

Maldives is a well-known leisure travel destination with the rich natural resources and the uniqueness of topology. The country is formed by 1,190 small islands which are connected by 26 atolls. This "one island – one resort" type of resort distincti... Read More about Narrative study: Travelers’ perception of Maldives ‘one island – one resort’ setting.

Cruise revenue management: An integrated RM Framework
Presentation / Conference Contribution
Chu, A., & Hsu, C. (2023, December). Cruise revenue management: An integrated RM Framework. Paper presented at 2023 RevME Conference, Hendersonville, US

A holistic approach to understand cruise revenue management (RM) practices that cover ticket and onboard revenues, through a cross-disciplinary literature review and practitioner interviews. An integrated cruise RM framework was developed and served... Read More about Cruise revenue management: An integrated RM Framework.