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Outputs (59)

Creative Informatics Final Report (2024)
Report
Terras, M., Osborne, N., McDonald, C., Henderson, D., Pirie, E., Tyndall, A., Sulaiman, Y., Smyth, M., Panneels, I., Speed, C., Bates, C., Black, S., Jones, V., Zeller, F., Murray, V., Dale Steyn, I., & Smythe, J. (2024). Creative Informatics Final Report. Edinburgh: AHRC

This Creative Informatics Final Report summaries the work of Creative Informatics, a partnership project which has been supporting creatives in Edinburgh and South East Scotland from 2018-2024. We look back over the different strands of the programme... Read More about Creative Informatics Final Report.

Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department (2023)
Journal Article
Hudson, S., Nishat, F., Stinson, J., Litwin, S., Zeller, F., Wiles, B., Foster, M. E., & Ali, S. (2023). Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department. Children, 10(9), Article 1511. https://doi.org/10.3390/children10091511

Children commonly experience pain and distress in healthcare settings related to medical procedures such as blood tests and intravenous insertions (IVIs). Inadequately addressed pain and distress can result in both short- and long-term negative conse... Read More about Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department.

Co-design of a Social Robot for Distraction in the Paediatric Emergency Department (2023)
Presentation / Conference Contribution
Foster, M. E., Candelaria, P., Dwyer, L. J., Hudson, S., Lindsay, A., Nishat, F., Pacquing, M., Petrick, R. P. A., Ramírez-Duque, A. A., Stinson, J., Zeller, F., & Ali, S. (2023, March). Co-design of a Social Robot for Distraction in the Paediatric Emergency Department. Presented at HRI '23: ACM/IEEE International Conference on Human-Robot Interaction, Stockholm, Sweden

We are developing a social robot to help children cope with painful and distressing medical procedures in the hospital emergency department. This is a domain where a range of interventions have proven effective at reducing pain and distress, includin... Read More about Co-design of a Social Robot for Distraction in the Paediatric Emergency Department.

Soziale Medien in der empirischen Forschung (2023)
Book Chapter
Zeller, F. (2023). Soziale Medien in der empirischen Forschung. In J. Schmidt, & M. Taddicken (Eds.), Handbuch Soziale Medien (167-187). Wiesbaden: Springer. https://doi.org/10.1007/978-3-658-25995-2_21

Der Beitrag bietet einen Überblick zu sozialen Medien in der empirischen Forschung mit einem methodologischen und instrumentellen Fokus. Er diskutiert die unterschiedlichen Methoden, welche in der Kommunikationswissenschaft bereits angewandt werden,... Read More about Soziale Medien in der empirischen Forschung.

Systems of collaboration: challenges and solutions for interdisciplinary research in AI and social robotics (2022)
Journal Article
Zeller, F., & Dwyer, L. (2022). Systems of collaboration: challenges and solutions for interdisciplinary research in AI and social robotics. Discover Artificial Intelligence, 2(1), Article 12. https://doi.org/10.1007/s44163-022-00027-3

This article examines the challenges and opportunities that arise when engaging with research across disciplines, contributing to the growth of social robotics and artificially intelligent systems. Artificial intelligence has a significant role to pl... Read More about Systems of collaboration: challenges and solutions for interdisciplinary research in AI and social robotics.

Ethical Frameworks for Artificial Intelligence (AI) and Social Robots in Children’s Healthcare Experiences (2021)
Presentation / Conference Contribution
Zeller, F., Petrick, R. P., Harris Smith, D., Stinson, J., Ellen Foster, M., & Ali, S. (2021, March). Ethical Frameworks for Artificial Intelligence (AI) and Social Robots in Children’s Healthcare Experiences. Presented at HRI 2021 Workshop on Measuring Child-Robot Relationships, Online

This multi-disciplinary project aims to develop and evaluate an ethical, AI-enhanced, socially intelligent robot designed to alleviate children’s distress and pain in a clinical setting. Spanning different disciplines such as HRI, communication scien... Read More about Ethical Frameworks for Artificial Intelligence (AI) and Social Robots in Children’s Healthcare Experiences.

Algorithmic machines: From binary communication designs to human-robot interactions (2021)
Book Chapter
Zeller, F. (2021). Algorithmic machines: From binary communication designs to human-robot interactions. In M. Taddicken, & C. Schumann (Eds.), Algorithms and Communication (95-132). Digital Communication Research. https://doi.org/10.48541/dcr.v9.4

This article discusses aspects of future research in communication sciences related to a popular and omnipresent artefact of algorithmic machines, social robots. Social robots are defined in this article as physical entities or machines, which may re... Read More about Algorithmic machines: From binary communication designs to human-robot interactions.

Mediated Participatory Urban Planning and Design: An Interdisciplinary Framework (2021)
Presentation / Conference Contribution
Zeller, F., Smith, D. H., Eyles, E., Eyles, J., Silva de Jesus, D., & Hillis, C. (2021, June). Mediated Participatory Urban Planning and Design: An Interdisciplinary Framework. Paper presented at Urban Assemblage: The City as Architecture, Media, AI and Big Data, London, UK

This paper describes a theoretical, interdisciplinary framework for mediated participatory urban planning and design. More specifically, the framework aims to provide a theoretical background and overview for participatory urban planning that integra... Read More about Mediated Participatory Urban Planning and Design: An Interdisciplinary Framework.

Soziale Medien in der empirischen Forschung (2020)
Book Chapter
Zeller, F. (2020). Soziale Medien in der empirischen Forschung. In J. Schmidt, & M. Taddicken (Eds.), Handbuch Soziale Medien (1-21). Springer. https://doi.org/10.1007/978-3-658-03895-3_21-2

Der Beitrag bietet einen Überblick zu sozialen Medien in der empirischen Forschung mit einem methodologischen und instrumentellen Fokus. Er diskutiert die unterschiedlichen Methoden, welche in der Kommunikationswissenschaft bereits angewandt werden,... Read More about Soziale Medien in der empirischen Forschung.

Using AI-Enhanced Social Robots to Improve Children’s Healthcare Experiences (2020)
Presentation / Conference Contribution
Ellen Foster, M., Ali, S., Litwin, S., Parker, J., Petrick, R. P. A., Harris Smith, D., Stinson, J., & Zeller, F. (2020, November). Using AI-Enhanced Social Robots to Improve Children’s Healthcare Experiences. Presented at International Conference on Social Robotics, Golden, Colorado

This paper describes a new research project that aims to develop an autonomous and responsive social robot designed to help children cope with painful procedures in hospital emergency departments. While this is an application domain where psychologic... Read More about Using AI-Enhanced Social Robots to Improve Children’s Healthcare Experiences.

New Research Avenues in Human-Robot Interaction (2020)
Book Chapter
Zeller, F. (2020). New Research Avenues in Human-Robot Interaction. In D. Zhang, & B. Wei (Eds.), Human–Robot Interaction: Control, Analysis, and Design (75-92). Cambridge: Cambridge Scholars Publishing

Killing Robots (2019)
Exhibition / Performance
Blanchet, L. Killing Robots. [Theatre]. 2019 - 2020. (Unpublished)

HitchBot est un robot auto-stoppeur créé par un laboratoire canadien en 2014, pour étudier les interactions entre les hommes et les machines. Il a la taille d’un enfant de six ans ; il a été fabriqué avec des matériaux simples pour ne pas tenter les... Read More about Killing Robots.

How do we feel when a robot dies? Emotions expressed on Twitter before and after hitchBOT's destruction (2019)
Presentation / Conference Contribution
Fraser, K. C., Zeller, F., Smith, D. H., Mohammad, S. M., & Rudzicz, F. (2019, June). How do we feel when a robot dies? Emotions expressed on Twitter before and after hitchBOT's destruction. Presented at Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis,, Minneapolis, Minnesota

In 2014, a chatty but immobile robot called hitchBOT set out to hitchhike across Canada. It similarly made its way across Germany and the Netherlands, and had begun a trip across the USA when it was destroyed by vandals. In this work, we analyze the... Read More about How do we feel when a robot dies? Emotions expressed on Twitter before and after hitchBOT's destruction.

Social Media in Human-Robot Interaction (2019)
Journal Article
Zeller, F., Smith, D. H., Duong, J. A., & Mager, A. (2020). Social Media in Human-Robot Interaction. International Journal of Social Robotics, 12, 389-402. https://doi.org/10.1007/s12369-019-00573-4

The objective of this paper is to discuss and demonstrate in a case study the application of social media as a tool for acceptance, sociability and interaction in human-robot interaction (HRI). By adopting the concept of mediatization as discussed in... Read More about Social Media in Human-Robot Interaction.

hitchBOT Permanent Exhibition (2018)
Exhibition / Performance
Harris Smith, D., & Zeller, F. hitchBOT Permanent Exhibition. [Mixed]. Exhibited at Paderborn, Germany. 2018. (Unpublished)

Virtual Worlds for Facilitating Urban Development Dialogue (2017)
Presentation / Conference Contribution
Harris Smith, D., Zeller, F., Eyles, J., Silva de Jesus, D., Dwyer, L., & Eyles, E. (2017, July). Virtual Worlds for Facilitating Urban Development Dialogue. Presented at Electronic Visualisation and the Arts (EVA 2017), London

Tracking the imagined audience: A case study on Nike’s use of Twitter for B2C interaction (2017)
Journal Article
Au Duong, J., & Zeller, F. (2017). Tracking the imagined audience: A case study on Nike’s use of Twitter for B2C interaction. First Monday, 22(5), 1-21. https://doi.org/10.5210/fm.v22i5.6607

Social media platforms have become the new centre of attention in business-to-consumer (B2C) communication. These interactions provide a rich source of information for businesses in terms of their customers’ preferences, backgrounds and behaviour. We... Read More about Tracking the imagined audience: A case study on Nike’s use of Twitter for B2C interaction.

The Death and Lives of hitchBOT: The Design and Implementation of a Hitchhiking Robot (2017)
Journal Article
Smith, D. H., & Zeller, F. (2017). The Death and Lives of hitchBOT: The Design and Implementation of a Hitchhiking Robot. Leonardo, 50(1), 77-78. https://doi.org/10.1162/LEON_a_01354

In the early morning hours of 1 August 2015, as it waited for its next ride on a Philly park bench, unknown assailants destroyed hitchBOT. Arms torn from its body, legs broken, gutted of its electronics, it was left discarded in a park, minus its smi... Read More about The Death and Lives of hitchBOT: The Design and Implementation of a Hitchhiking Robot.

My kulturBOT 1.0: A robotic art reviewer (2016)
Exhibition / Performance
Smith, D. H., Zeller, F., & Men, I. My kulturBOT 1.0: A robotic art reviewer. [Robotics and multimedia]. Exhibited at You Me Gallery, Hamilton, ON. 2016. (Unpublished)

Combining mobile, tangible and virtual world platforms to support participatory campus planning (2016)
Presentation / Conference Contribution
Coppins, H., Tibu, T., Chang, J. S., Mazalek, A., & Zeller, F. (2016, November). Combining mobile, tangible and virtual world platforms to support participatory campus planning. Presented at ACM International Conference on Interactive Surfaces and Spaces, Ontario, Canada

Urban planning, and campus planning in particular, can benefit greatly from technology that fosters and leverages collaborative, participatory planning which includes all affected stakeholders. Interactive surfaces such as tabletops and walls, and sp... Read More about Combining mobile, tangible and virtual world platforms to support participatory campus planning.

Soziale Medien in der empirischen Forschung (2016)
Book Chapter
Zeller, F. (2017). Soziale Medien in der empirischen Forschung. In J. H. Schmidt, & M. Taddicken (Eds.), Handbuch Soziale Medien (389-408). Wiesbaden: Springer. https://doi.org/10.1007/978-3-658-03765-9_21

Der Beitrag bietet einen Überblick zu sozialen Medien in der empirischen Forschung mit einem methodologischen und instrumentellen Fokus. Es werden die unterschiedlichen Methoden diskutiert, welche aus der Onlineforschung übernommen werden können sowi... Read More about Soziale Medien in der empirischen Forschung.

hitchBOT (2015)
Exhibition / Performance
Smith, D. H., & Zeller, F. hitchBOT. [Mixed]. Exhibited at Heinz Nixdorf Computer Science Museum, Paderborn, Germany. 2015. (Unpublished)

hitchBOT (2015)
Exhibition / Performance
Zeller, F., & Smith, D. H. hitchBOT. [Mixed]. Exhibited at Canada Science and Technology Museum, Ottawa. 2015. (Unpublished)

Soziale Medien in der empirischen Forschung (2015)
Book Chapter
Zeller, F. (2015). Soziale Medien in der empirischen Forschung. In J. Schmidt, & M. Taddicken (Eds.), Handbuch Soziale Medien (1-19). Springer. https://doi.org/10.1007/978-3-658-03895-3_21-1

Der Beitrag bietet einen Überblick zu sozialen Medien in der empirischen Forschung mit einem methodologischen und instrumentellen Fokus. Es werden die unterschiedlichen Methoden diskutiert, welche aus der Onlineforschung übernommen werden können sowi... Read More about Soziale Medien in der empirischen Forschung.

My kulturBOT 1.0: A robotic art reviewer (2015)
Exhibition / Performance
Smith, D. H., Zeller, F., & Men, I. My kulturBOT 1.0: A robotic art reviewer. [Robotics and Multimedia]. Exhibited at PoeTrain tour, Canada. 17 April 2015 - 26 April 2015. (Unpublished)

When Tradition meets Immediacy and Interaction: The Integration of Social Media in Journalists’ Everyday Practices (2015)
Journal Article
Zeller, F., & Hermida, A. (2015). When Tradition meets Immediacy and Interaction: The Integration of Social Media in Journalists’ Everyday Practices. Sur le journalisme/About journalism/Sobre jornalismo, 4(1), 106-119

Journalists in Western liberal democracies face similar challenges in melding existing, hierarchical models of media production with emerging communications technologies where knowledge, expertise and authority are networked and distributed. This pap... Read More about When Tradition meets Immediacy and Interaction: The Integration of Social Media in Journalists’ Everyday Practices.

Emotionalisierte Berichterstattung? Wie die Presse in Großbritannien, den USA und Deutschland über die Folgen des Erdbebens und des Tsunamis in Japan berichtete (2014)
Book Chapter
Zeller, F., Arlt, D., & Wolling, J. (2014). Emotionalisierte Berichterstattung? Wie die Presse in Großbritannien, den USA und Deutschland über die Folgen des Erdbebens und des Tsunamis in Japan berichtete. In J. Wolling, & D. Arlt (Eds.), Fukushima und die Folgen - Medienberichterstattung, Öffentliche Meinung, Politische Konsequenzen (183-209). Universitätsverlag Ilmenau

Introduction: Revitalising audience research: Innovations in European audience research (2014)
Book Chapter
Zeller, F., Ponte, C., & O’Neill, B. (2014). Introduction: Revitalising audience research: Innovations in European audience research. In F. Zeller, C. Ponte, & B. O'Neill (Eds.), Revitalising audience research: Innovations in European audience research. Taylor & Francis

This chapter explores the premise that the nature of audiencehood itself has changed within the contemporary digital environment, in ways that has both conceptual and methodological implications for audience research design. It discusses some general... Read More about Introduction: Revitalising audience research: Innovations in European audience research.

Big data in audience research: A critical perspective (2014)
Book Chapter
Zeller, F. (2015). Big data in audience research: A critical perspective. In F. Zeller, C. Ponte, & B. O’Neill (Eds.), Revitalising Audience Research (261-278). New York, NY: Routledge. https://doi.org/10.4324/9781315762821

What does big data 2 mean for contemporary and future audience research? Does it simply have methodological implications, such as giving up traditional methods for the sake of algorithms and large data sets? Does it mean that our audiences have chang... Read More about Big data in audience research: A critical perspective.

Online-Forschung und Big Data (2014)
Book Chapter
Zeller, F. (2014). Online-Forschung und Big Data. In M. Welker, M. Taddicken, J. H. Schmidt, & N. Jackob (Eds.), Handbuch Online-Forschung: Sozialwissenschaftliche Datengewinnung und -auswertung in digitalen Netzen (424-451). Herbert von Halem

Revitalising Audience Research: Innovations in European Audience Research (2014)
Book
Zeller, F., Ponte, C., & O'Neill, B. (Eds.). (2015). Revitalising Audience Research: Innovations in European Audience Research. New York, NY: Routledge. https://doi.org/10.4324/9781315762821

The revitalisation of audience studies is not only about new approaches and methods; it entails a crossing of disciplines and a bridging of long-established boundaries in the field. The aim of this volume is to capture the boundary-crossing processes... Read More about Revitalising Audience Research: Innovations in European Audience Research.

Automatic Human Utility Evaluation of ASR Systems: Does WER Really Predict Performance? (2013)
Presentation / Conference Contribution
Favre, B., Cheung, K., Kazemian, S., Lee, A., Liu, Y., Munteanu, C., Nenkova, A., Ochei, D., Penn, G., Tratz, S., Voss, C., & Zeller, F. (2013, August). Automatic Human Utility Evaluation of ASR Systems: Does WER Really Predict Performance?. Presented at Interspeech 2013, Lyon, France

We propose an alternative evaluation metric to Word Error Rate (WER) for the decision audit task of meeting recordings, which exemplifies how to evaluate speech recognition within a legitimate application context. Using machine learning on an initial... Read More about Automatic Human Utility Evaluation of ASR Systems: Does WER Really Predict Performance?.

New Perspectives on Audience Activity: 'Prosumption' and Media Activism as Audience Practices (2013)
Book Chapter
O’Neill, B., Gallego, J. I., & Zeller, F. (2013). New Perspectives on Audience Activity: 'Prosumption' and Media Activism as Audience Practices. In N. Carpentier, K. C. Schroeder, & L. Hallett (Eds.), Audience Transformations: Shifting Audience Positions in Late Modernity (157-171). Routledge

Until relatively recently, the subject of social relationships, constituted in and through audience practices, has been a minor part of audience research studies. This chapter explores how social relationships and forms of audience agency change and... Read More about New Perspectives on Audience Activity: 'Prosumption' and Media Activism as Audience Practices.

My kulturBOT 1.0 (2013)
Presentation / Conference Contribution
Zeller, F., & Harris Smith, D. (2013). My kulturBOT 1.0. In Electronic Visualisation and the Arts (EVA 2013) (121-126). https://doi.org/10.14236/ewic/EVA2013.27

My kulturBOT 1.0 is a robotic art critic that attends exhibitions and produces tweets and captioned images for social media. kulturBOT indiscriminately takes pictures of the artworks, as well as the venue and the exhibition visitors. It integrates ra... Read More about My kulturBOT 1.0.

hitchBOT (2013)
Physical Artefact
Zeller, F., & Smith, D. H. hitchBOT. [Robot]

Co-creator of hitchBOT, the hitchhiking robot that gained international attention. https://en.wikipedia.org/wiki/HitchBOT

kulturBOT (2013)
Physical Artefact
Zeller, F., & Smith, D. H. kulturBOT. [Robot]

Co-creator of a robotic art show reviewer and poet. https://www.facebook.com/thekulturbot

A Subjective User-Typology of Online News Consumption (2013)
Journal Article
Zeller, F., O'Kane, J., Godo, E., & Goodrum, A. (2014). A Subjective User-Typology of Online News Consumption. Digital Journalism, 2(2), 214-231. https://doi.org/10.1080/21670811.2013.801686

Taking up current research results relating social media usage to online news consumption, we describe a theoretical and methodological approach that puts the subjective, or personal, dimension of online news consumption at the center of our investig... Read More about A Subjective User-Typology of Online News Consumption.

kulturBOT poetry read at Edmonton Poetry Festival (2013)
Exhibition / Performance
Smith, D. H., Zeller, F., & Men, I. kulturBOT poetry read at Edmonton Poetry Festival. [Poetry]. Performed at Edmonton Poetry Festival. 24 January 2013 - 30 March 2013. (Unpublished)

The Media in Transforming Audiences and Societies (2012)
Book Chapter
Lewandowska-Tomaszczyk, B., & Zeller, F. (2012). The Media in Transforming Audiences and Societies. In P. Pęzik (Ed.), Corpus data across languages and disciplines (133-156). Peter Lang

The diffusion of social media and knowledge management - Towards an integrative typology (2010)
Presentation / Conference Contribution
Zeller, F., Chatterjee, J., Bräuer, M., Steinicke, I., & Lapteva, O. (2010). The diffusion of social media and knowledge management - Towards an integrative typology. In Digital Eco-Systems (62-75). https://doi.org/10.1007/978-3-642-14859-0_5

This paper introduces a first outline of a typology of distributed knowledge co-creation in virtual communities based on Porter's typology of virtual communities. The typology is based on empirical results from the analyses of social media, and a dic... Read More about The diffusion of social media and knowledge management - Towards an integrative typology.

Framing 0/1. Wie die Medien über die „Digitalisierung der Gesellschaft“ berichten (2010)
Journal Article
Zeller, F., Wolling, J., & Porten-Cheé, P. (2010). Framing 0/1. Wie die Medien über die „Digitalisierung der Gesellschaft“ berichten. Medien und Kommunikationswissenschaft, 58(4), 503-524. https://doi.org/10.5771/1615-634x-2010-4-503

Die Art und Weise, wie die Medien über Technik und die damit verbundenen Risikenberichten, wird immer wieder problematisiert. An diese Debatte knüpft die vorliegendeStudie an. Es wird untersucht, wie das Thema Digitalisierung und digitale Technologie... Read More about Framing 0/1. Wie die Medien über die „Digitalisierung der Gesellschaft“ berichten.

Appropriateness of communication and collaboration tools in an international virtual research community (2008)
Presentation / Conference Contribution
Bräuer, M., Crone, A., Dürrenberg, C., Lapteva, O., & Zeller, F. (2008, October). Appropriateness of communication and collaboration tools in an international virtual research community. Presented at OPAALS 2008, Tampere, Finland

In research communities, the use of information and communication technology (ICT) is part of daily routines, especially in multi-institutional research projects. Appropriate media choice is an important dimension of effective communication and succe... Read More about Appropriateness of communication and collaboration tools in an international virtual research community.

Governance in the OPAALS community (2008)
Presentation / Conference Contribution
Bräuer, M., Crone, A., Dürrenberg, C., & Zeller, F. (2008, October). Governance in the OPAALS community. Presented at OPAALS 2008, Tampere, Finland

This paper provides a theoretical overview of the field of governance with a special focus on the analytic perspectives concerning virtual research networks. We discuss network governance as translation of the classical socio-economic governance cont... Read More about Governance in the OPAALS community.

Digital Ecosystems and Language (2007)
Book Chapter
Zeller, F., & Wallmannsberger, J. (2007). Digital Ecosystems and Language. In F. Nachira, P. Dini, A. Nicolai, M. Le Louarn, & L. Rivera Lèon (Eds.), Digital Business Ecosystems. Luxembourg: European Commission

HUDS and Senses: Leveraging Game Design to Enhance Situational Awareness for Telepresence Robot Operation
Presentation / Conference Contribution
Darzentas, D., Zeller, F., & Robson, E. (2023, September). HUDS and Senses: Leveraging Game Design to Enhance Situational Awareness for Telepresence Robot Operation. Presented at MobileHCI 2023: The ACM International Conference on Mobile Human-Computer Interaction, Athens, Greece

Remotely operated telepresence robots are increasing in prevalence across several domains ranging from highly critical and difficult tasks in challenging and contested spaces, to creative and recreational usage of drones. A significant challenge for... Read More about HUDS and Senses: Leveraging Game Design to Enhance Situational Awareness for Telepresence Robot Operation.