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The game is aFoot, Watson: DeepQA systems and the future of HCI (2012)
Book Chapter
Keates, S., & Varker, P. (2012). The game is aFoot, Watson: DeepQA systems and the future of HCI. In M. M. Soares, & F. Rebelo (Eds.), Advances in Usability Evaluation Part II (341-348). Florida, USA: CRC Press. https://doi.org/10.1201/b12324-40

In February 2011, the IBM Watson DeepQA (deep question and answer) system took part in a special challenge, pitting its question and answer capability against former Jeopardy!TM grand champions in a televised match. Watson emerged victorious from the... Read More about The game is aFoot, Watson: DeepQA systems and the future of HCI.

Designing user interfaces for "ordinary users in extraordinary circumstances": a keyboard-only web-based application for use in airports (2012)
Journal Article
Keates, S. (2013). Designing user interfaces for "ordinary users in extraordinary circumstances": a keyboard-only web-based application for use in airports. Universal Access in the Information Society, 12(2), 205-216. https://doi.org/10.1007/s10209-012-02

Universal Access is commonly interpreted as focusing on designing for users with atypical requirements—specifically users with disabilities or older adults. However, Universal Access is also about providing access to users in all situations and circu... Read More about Designing user interfaces for "ordinary users in extraordinary circumstances": a keyboard-only web-based application for use in airports.