Simeon Keates
Designing user interfaces for "ordinary users in extraordinary circumstances": a keyboard-only web-based application for use in airports
Keates, Simeon
Authors
Abstract
Universal Access is commonly interpreted as focusing on designing for users with atypical requirements—specifically users with disabilities or older adults. However, Universal Access is also about providing access to users in all situations and circumstances, including those that place extraordinary or unusual demands on the users who might otherwise not need assistance. This paper examines the design of a user interface (UI) for use in an airport environment and explains how the lessons learned from research into designing for users with disabilities, in particular, have been applied in this new context. The paper further describes a series of experiments that were performed to demonstrate the usability of the new interface and also compares the efficiency and effectiveness of three different input strategies developed for the new UI. The most efficient method of input was a strategy of combined keyboard shortcuts offering access to the full functionality of the UI. The case study also highlights that new Web 2.0 technologies support the implementation of accessibility solutions more typically only associated with non-Web applications. Further, it demonstrates that relying on only the TAB key for supporting keyboard-only access is comparatively inefficient, and that Web developers should be actively encouraged to use all of the available functionality from Web 2.0 technologies to produce more flexible and efficient keyboard-only support.
Journal Article Type | Article |
---|---|
Acceptance Date | Mar 6, 2012 |
Online Publication Date | Mar 6, 2012 |
Publication Date | 2013-06 |
Deposit Date | Jan 31, 2019 |
Journal | Universal Access in the Information Society |
Print ISSN | 1615-5289 |
Electronic ISSN | 1615-5297 |
Publisher | BMC |
Peer Reviewed | Peer Reviewed |
Volume | 12 |
Issue | 2 |
Pages | 205-216 |
DOI | https://doi.org/10.1007/s10209-012-0276-x |
Keywords | designing, interfaces, ordinary users in extraordinary circumstances, keyboard-only, web based application, airports, inclusive design, efficiency, throughput, case study |
Public URL | http://researchrepository.napier.ac.uk/Output/1496975 |
Publisher URL | http://gala.gre.ac.uk/12652/ |
You might also like
Towards more humane calendar applications
(2010)
Book Chapter
The prevalence of functional impairment in Great Britain
(2003)
Book Chapter
The game is aFoot, Watson: DeepQA systems and the future of HCI
(2012)
Book Chapter
Native architecture for artificial intelligence
(2017)
Presentation / Conference Contribution
Defining Acceptable Interaction for Universal Access
(2015)
Presentation / Conference Contribution
Downloadable Citations
About Edinburgh Napier Research Repository
Administrator e-mail: repository@napier.ac.uk
This application uses the following open-source libraries:
SheetJS Community Edition
Apache License Version 2.0 (http://www.apache.org/licenses/)
PDF.js
Apache License Version 2.0 (http://www.apache.org/licenses/)
Font Awesome
SIL OFL 1.1 (http://scripts.sil.org/OFL)
MIT License (http://opensource.org/licenses/mit-license.html)
CC BY 3.0 ( http://creativecommons.org/licenses/by/3.0/)
Powered by Worktribe © 2024
Advanced Search