All Outputs (2)

Self Assessment: use at operational level to promote continuous improvement. (2003)
Journal Article
MacKerron, G., Masson, R., & McGlynn, M. (2003). Self Assessment: use at operational level to promote continuous improvement. Production Planning and Control, 14(1), 82-89. https://doi.org/10.1080/0953728021000080979

The European Foundation for Quality Management (EFQM) Excellence 2000 Model is widely adopted by organizations as a means of self-assessment to enhance performance. This self-assessment has focussed mainly on the company or strategic level, but it is... Read More about Self Assessment: use at operational level to promote continuous improvement..

Making EFQM work at the manufacturing level. (2003)
Book Chapter
MacKerron, G., Fernie, J., & Masson, R. (2003). Making EFQM work at the manufacturing level. In M. Cotterell (Ed.), Knowledge Driven Manufacturing (141-150). CIT Press

Self-Assessment (SA) has gained international recognition as a methodology for identifying strengths and weaknesses across an organisation's activities and performance as part of their total quality management (TQM) activity. The European Foundation... Read More about Making EFQM work at the manufacturing level..