Self-assessment using the EFQM's excellence 2000 model: which method is best?
(2000)
Journal Article
MacKerron, G., & McGlynn, K. (2000). Self-assessment using the EFQM's excellence 2000 model: which method is best?. Engineering Science and Education Journal, 9, 273-277. https://doi.org/10.1049/esej%3A20000608
The authors describe how many organisations, of all sizes, are adopting the European Foundation for Quality Management's (EFQM's) Excellence 2000 model as a means of assessing themselves to gain the multiple benefits of improved performance. Various... Read More about Self-assessment using the EFQM's excellence 2000 model: which method is best?.