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All Outputs (8)

Developing the concept of leaveism: From presenteeism/absence to an emergent and expanding domain of employment? (2022)
Journal Article
Richards, J., Ellis, V., Canduela, J., Pustelnikovaite, T., & Saxena, S. (2023). Developing the concept of leaveism: From presenteeism/absence to an emergent and expanding domain of employment?. Human Resource Management Journal, 33(2), 384-405. https://d

The changing nature of employment has led to increased awareness of leaveism, a practice involving employees using allocated time off when unwell, taking work home, and picking up work when on annual leave. However, there are theoretical, methodologi... Read More about Developing the concept of leaveism: From presenteeism/absence to an emergent and expanding domain of employment?.

Organising to beat the Trade Union Act (2016) voting thresholds: a case study of organising and tactics from the University and College Union (2021)
Journal Article
Richards, J., & Ellis, V. (2022). Organising to beat the Trade Union Act (2016) voting thresholds: a case study of organising and tactics from the University and College Union. Personnel Review, 51(9), 2294-2311. https://doi.org/10.1108/PR-10-2020-0756

Purpose A retrospective action-research case study of one branch of the University and College Union (UCU) is used to show how threshold requirements of the Act can be systematically beaten. Design/methodology/approach The paper responds to call... Read More about Organising to beat the Trade Union Act (2016) voting thresholds: a case study of organising and tactics from the University and College Union.

Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis (2010)
Journal Article
Ellis, V., & Taylor, M. (2010). Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis. Work, Employment and Society, 24(4), 803-812. https://doi.org/10.1177/0950017010380649

This article presents a first hand account of the financial crisis by ‘Margaret Taylor’, a union activist within HBOS. Overviewing more than twenty years’ experience in the sector, Margaret highlights three types of change under way since the 1990s t... Read More about Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis.

You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. (2006)
Journal Article
Ellis, V., & Taylor, P. (2006). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. New Technology, Work and Employment, 21, 107-122. https://doi.org/10.1111/j.1468-005X.2006.00167.x

This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and the need to deliver shareholder value by radically changing work organisation... Read More about You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre..

A unique working environment: health, sickness and absence management in UK call centres. (2003)
Journal Article
Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2003). A unique working environment: health, sickness and absence management in UK call centres. Work, Employment and Society, 17(3), 435-458. https://doi.org/10.1177/09500170030173002

This article fills an important gap in our knowledge of call centres by focusing specifically on occupational ill-health. We document the recent emergence of health and safety concerns, assess the responses of employers and the Health and Safety Exec... Read More about A unique working environment: health, sickness and absence management in UK call centres..