Establishing Process Improvement Capability in an HE environment
(2016)
Report
McAssey, R., & Yorkstone, S. (2016). Establishing Process Improvement Capability in an HE environment. UCISA: UCISA-PCMG
Process improvement activity is increasing in UK universities, partly in response to calls for increased effectiveness and efficiency but also as a response to today’s rapidly changing political and economic environment.
This guide seeks to evide...
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