All Outputs (4)

Financing small businesses (1998)
Book Chapter
Taylor, S., Simpson, J., & Howie, H. (1998). Financing small businesses. In The Management of Small Tourism and Hospitality Firms, (58-75). UK: Cassell

Abstract not available.

Hospitality retail operations types and styles in the management of human resources (1998)
Journal Article
Lashley, C., & Taylor, S. (1998). Hospitality retail operations types and styles in the management of human resources. Journal of Retailing and Consumer Services, 5(3), 153-165. https://doi.org/10.1016/s0969-6989%2897%2900024-6

This article explores the relationship between the service operation type adopted by organisations and the style of human resource management (HRM) which best fits with it. The degree of standardisation and the level of tangibility in the service off... Read More about Hospitality retail operations types and styles in the management of human resources.

Performance determinants in hosptality organisations: A competence perspective (1998)
Presentation / Conference Contribution
Taylor, S. (1998). Performance determinants in hosptality organisations: A competence perspective. In Proceedings of the Seventh Annual Hospitality Research Conference of the Council for Hospitality Management Education (CHME)

Abstract not available.

McDonaldization and consumer choice in the future: An illusion or the next marketing revolution? (1998)
Book Chapter
Taylor, S., Smith, S., & Lyon, P. (1998). McDonaldization and consumer choice in the future: An illusion or the next marketing revolution?. In McDonaldization Revisited: Critical Essays on Consumer Culture, (105-119). Westport, CT: Praeger Publishers