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All Outputs (3)

Countering design exclusion: bridging the gap between usability and accessibility (2003)
Journal Article
Keates, S., & Clarkson, P. (2003). Countering design exclusion: bridging the gap between usability and accessibility. Universal Access in the Information Society, 2(3), 215-225. https://doi.org/10.1007/s10209-003-0059-5

It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of t... Read More about Countering design exclusion: bridging the gap between usability and accessibility.

Inclusive design in industry: motivations and barriers (2003)
Journal Article
Dong, H., Keates, S., & Clarkson, J. (2003). Inclusive design in industry: motivations and barriers. ACM SIGCAPH Computers and the Physically Handicapped, 9-10. https://doi.org/10.1145/976261.976264

The aim of this research is to identify the motivations for, and barriers obstructing, the adoption of inclusive design practices within industry. The working processes of a number of design consultancies have been audited and large-scale industry su... Read More about Inclusive design in industry: motivations and barriers.