Competitive processes and the labour market in the contact centre industry in the North West.
(2006)
Presentation / Conference Contribution
Cabras, I. (2006). Competitive processes and the labour market in the contact centre industry in the North West.
All Outputs (3)
Contact centres in the peripheral areas: experience from the NW of England. (2006)
Book Chapter
Peck, F., & Cabras, I. (2006). Contact centres in the peripheral areas: experience from the NW of England. In E. Beira (Ed.), Peripheral Regions, Development and Contact Centres (11-22). Camara Municipal de Braqanca
Service-based growth in old industrial regions: regional policy and contact centre activities in the North West Region of England. (2006)
Presentation / Conference Contribution
Peck, F., & Cabras, I. (2006). Service-based growth in old industrial regions: regional policy and contact centre activities in the North West Region of England.