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Competitive processes and the labour market in the contact centre industry in the North West.

Cabras, Ignazio

Authors

Ignazio Cabras



Citation

Cabras, I. (2006). Competitive processes and the labour market in the contact centre industry in the North West.

Conference Name Lancashire Business School Research Symposium
Start Date Jun 22, 2006
End Date Jun 22, 2006
Publication Date 2006
Deposit Date Apr 14, 2011
Peer Reviewed Peer Reviewed
Keywords Labour market; contact centres; service industry; competition; North West;
Public URL http://researchrepository.napier.ac.uk/id/eprint/4334


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