All Outputs (2)

The role of knowledge facilitators and inhibitors: lessons from airline reservations systems. (2001)
Journal Article
Stonehouse, G., Pemberton, J., & Barber, C. E. (2001). The role of knowledge facilitators and inhibitors: lessons from airline reservations systems. Long Range Planning, 34(2), 115-138. https://doi.org/10.1016/S0024-6301%2801%2900021-8

Strategic frameworks seeking to explain how an organisation may generate superior performance are numerous. Earlier approaches centred on the competitive position of an organisation within its industry, with subsequent attention focused on an organis... Read More about The role of knowledge facilitators and inhibitors: lessons from airline reservations systems..

Competing with CRS-generated information in the airline industry (2001)
Journal Article
Pemberton, J., Stonehouse, G., & Barber, C. E. (2001). Competing with CRS-generated information in the airline industry. Journal of Strategic Information Systems, 10(1), 59-76. https://doi.org/10.1016/S0963-8687%2801%2900042-7

For over 20 years, computer reservation systems (CRSs) have been cited as a source of competitive advantage for the airlines that developed them. This paper reviews the developments that have given rise to such advantage, emphasising the use of CRS-g... Read More about Competing with CRS-generated information in the airline industry.