All Outputs (3)

Austerity, Personalised Funding and the Degradation of Care Work: Comparing Scotland’s Self-Directed Support Policy and Australia’s National Disability Insurance Scheme (2020)
Book Chapter
Baines, D., & Young, D. (2020). Austerity, Personalised Funding and the Degradation of Care Work: Comparing Scotland’s Self-Directed Support Policy and Australia’s National Disability Insurance Scheme. In D. Baines, & I. Cunningham (Eds.), Working in the Context of Austerity: Challenges and Struggles. Bristol University Press

Recruitment in the Voluntary Sector: Challenges and Opportunities (2020)
Preprint / Working Paper
Young, D., & Morrison-Gillies, C. Recruitment in the Voluntary Sector: Challenges and Opportunities

UK voluntary sector organisations are facing intense resourcing challenges in the wake of significant changes taking place in their recruitment context. In this paper, Doug Young reflects on particular challenges being faced by social care organisati... Read More about Recruitment in the Voluntary Sector: Challenges and Opportunities.

“I was never trained to do any of that” – personalisation and the impact of the “customer” on employment relations in voluntary sector social care (2020)
Journal Article
Young, D. (2020). “I was never trained to do any of that” – personalisation and the impact of the “customer” on employment relations in voluntary sector social care. Employee Relations, 42(5), 1117-1133. https://doi.org/10.1108/ER-01-2019-0096

Purpose The purpose of this paper is to examine the extent and impact of customer-oriented norms on employment relations in voluntary sector social care, within the context of personalisation. Self-Directed Support (SDS) is premised on the notion th... Read More about “I was never trained to do any of that” – personalisation and the impact of the “customer” on employment relations in voluntary sector social care.