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The effectiveness of flipped classroom in the hospitality education

Ermolaeva, Polina; Barron, Paul


Polina Ermolaeva


Focussing on a particular Swiss Hotel School, this research evaluates the student acceptance and overall effectiveness of the flipped classroom approach. The paper aims to evaluate the preference of adopting such an approach as the main teaching method for a range of undergraduate and postgraduate hospitality focused programmes and develop an understanding of students’ awareness of the flipped method. Adopting a quantitative approach, 167 students took part in this study and specifically provided their perspectives of the flipped classroom approach, compared it with a more traditional teaching method and identified the benefits and drawbacks of flipped learning. The findings of the study suggest that students appreciate the reversed classroom as it appears that learners felt safe, engage, and motivated in a student-oriented environment under the guidance of a teacher. However, respondents also highlighted the importance of appropriate guidance and facilitation of the flipped classroom as well as recognising the additional engagement in material prior to attending class.


Ermolaeva, P., & Barron, P. (2022). The effectiveness of flipped classroom in the hospitality education. Training, Language and Culture, 6(4), 31-49.

Journal Article Type Article
Acceptance Date Dec 1, 2022
Online Publication Date Dec 20, 2022
Publication Date Dec 20, 2022
Deposit Date Jan 11, 2023
Publicly Available Date Jan 11, 2023
Journal Training, Language and Culture
Print ISSN 2520-2073
Electronic ISSN 2521-442X
Peer Reviewed Peer Reviewed
Volume 6
Issue 4
Pages 31-49
Keywords flipped classroom, flipped learning, hospitality student, zone of proximal development and scaffolding, student-oriented teaching, hospitality and tourism
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