The effectiveness of flipped classroom in the hospitality education

Ermolaeva, Polina; Barron, Paul

Abstract

Focussing on a particular Swiss Hotel School, this research evaluates the student acceptance and overall effectiveness of the flipped classroom approach. The paper aims to evaluate the preference of adopting such an approach as the main teaching method for a range of undergraduate and postgraduate hospitality focused programmes and develop an understanding of students’ awareness of the flipped method. Adopting a quantitative approach, 167 students took part in this study and specifically provided their perspectives of the flipped classroom approach, compared it with a more traditional teaching method and identified the benefits and drawbacks of flipped learning. The findings of the study suggest that students appreciate the reversed classroom as it appears that learners felt safe, engage, and motivated in a student-oriented environment under the guidance of a teacher. However, respondents also highlighted the importance of appropriate guidance and facilitation of the flipped classroom as well as recognising the additional engagement in material prior to attending class.

Citation

Ermolaeva, P., & Barron, P. (2022). The effectiveness of flipped classroom in the hospitality education. Training, Language and Culture, 6(4), 31-49. https://doi.org/10.22363/2521-442x-2022-6-4-31-49

• Journal Article Type: Article
• Acceptance Date: Dec 1, 2022
• Online Publication Date: Dec 20, 2022
• Publication Date: Dec 20, 2022
• Deposit Date: Jan 11, 2023
• Publicly Available Date: Jan 11, 2023
• Journal: Training, Language and Culture
• Print ISSN: 2520-2073
• Electronic ISSN: 2521-442X
• Peer Reviewed: Peer Reviewed
• Volume: 6
• Issue: 4
• Pages: 31-49
• DOI: https://doi.org/10.22363/2521-442x-2022-6-4-31-49
• Keywords: flipped classroom, flipped learning, hospitality student, zone of proximal development and scaffolding, student-oriented teaching, hospitality and tourism
• Publisher URL: https://rudn.tlcjournal.org/archive/6(4)/6(4).pdf