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“I would call them, it seems faster”. The state of Telemedicine in Scotland.

Sfakakis, Georgios; Sobolewska, Emilia


Georgios Sfakakis


The novel Coronavirus pandemic has affected the way people interact with others and services. Online re-mote solutions have been proposed for most interactions including health care. This position paper shows thatonline health services areunder-utilised during Covid-19, and people are often not awareof their ex-istence. Usingprimary health care (General Practitioners -GPs) and the Near Me and Telecare programs in Scotlandas examples, we argue that improving the usability of the GP websites can make Telemedicine more accessible and increase its adoption.

Presentation Conference Type Conference Paper (Published)
Conference Name 34th British HCI Conference
Start Date Jul 20, 2021
End Date Jul 21, 2021
Online Publication Date Jul 20, 2021
Publication Date 2021-07
Deposit Date May 6, 2022
Publicly Available Date May 6, 2022
Publisher BCS Learning & Development Ltd.
Pages 220-225
Series ISSN 1477-9358
Book Title Proceedings of the BCS 34th British HCI Conference 2021
Keywords Telemedicine, Human-Computer Interaction, Covid-19, User Experience
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