“I would call them, it seems faster”. The state of Telemedicine in Scotland.

Sfakakis, Georgios; Sobolewska, Emilia

Abstract

The novel Coronavirus pandemic has affected the way people interact with others and services. Online re-mote solutions have been proposed for most interactions including health care. This position paper shows thatonline health services areunder-utilised during Covid-19, and people are often not awareof their ex-istence. Usingprimary health care (General Practitioners -GPs) and the Near Me and Telecare programs in Scotlandas examples, we argue that improving the usability of the GP websites can make Telemedicine more accessible and increase its adoption.

Citation

Sfakakis, G., & Sobolewska, E. (2021). “I would call them, it seems faster”. The state of Telemedicine in Scotland. In Proceedings of the BCS 34th British HCI Conference 2021 (220-225). https://doi.org/10.14236/ewic/hci2021.23

• Conference Name: 34th British HCI Conference
• Conference Location: London
• Start Date: Jul 20, 2021
• End Date: Jul 21, 2021
• Online Publication Date: Jul 20, 2021
• Publication Date: 2021-07
• Deposit Date: May 6, 2022
• Publicly Available Date: May 6, 2022
• Publisher: BCS Learning & Development Ltd.
• Pages: 220-225
• Series ISSN: 1477-9358
• Book Title: Proceedings of the BCS 34th British HCI Conference 2021
• DOI: https://doi.org/10.14236/ewic/hci2021.23
• Keywords: Telemedicine, Human-Computer Interaction, Covid-19, User Experience
• Public URL: http://researchrepository.napier.ac.uk/Output/2869167