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The mobile technological era: insights into the consequences of constant connectivity of personal devices by knowledge workers

Doargajudhur, Melina; Hosanoo, Zuberia



Purpose - As employees’ adoption of Bring Your Own Device (BYOD) has increased, so has
research interest into the impact of BYOD on human resources outcomes. The present study aims
at understanding the relationship between BYOD and human resources outcomes.
Design/methodology/approach - The study employs the inductive data-driven content analysis
approach to analyze the data collected through qualitative semi-structured interviews with a
sample of 28 knowledge workers from different occupational sectors in Mauritius.
Findings - The results show the double-edged sword brought about by BYOD implementation.
This trend is associated with perceived job performance, job satisfaction, organizational
commitment and work motivation while also having an effect on work life conflict and stress.
Practical implications - This study has implications for organizations that are concerned about
formulating guidelines and policies in relation to workers’ adoption of BYOD in the workplace.
This trend permits employees to continue to communicate and work irrespective of new working
conditions and social distancing since Covid-19 pandemic has changed the way organizations
operate around the globe.
Originality/value - Driven by the JD-R theory, themes and sub-themes were linked by the
emerging relationships to present a conceptual framework to understanding employees’ well-being
since this is a pertinent research area for scholars and practitioners, as well as a topic of growing
prominence for modern organizations.

Journal Article Type Article
Acceptance Date Feb 20, 2022
Online Publication Date Mar 25, 2022
Publication Date 2023
Deposit Date Feb 21, 2022
Publicly Available Date Mar 25, 2022
Journal Information Technology and People
Print ISSN 0959-3845
Publisher Emerald
Peer Reviewed Peer Reviewed
Volume 36
Issue 2
Pages 701-733
Public URL


The Mobile Technological Era: Insights Into The Consequences Of Constant Connectivity Of Personal Devices By Knowledge Workers (546 Kb)

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