The mobile technological era: insights into the consequences of constant connectivity of personal devices by knowledge workers

Doargajudhur, Melina; Hosanoo, Zuberia

Abstract

Abstract
Purpose - As employees’ adoption of Bring Your Own Device (BYOD) has increased, so has
research interest into the impact of BYOD on human resources outcomes. The present study aims
at understanding the relationship between BYOD and human resources outcomes.
Design/methodology/approach - The study employs the inductive data-driven content analysis
approach to analyze the data collected through qualitative semi-structured interviews with a
sample of 28 knowledge workers from different occupational sectors in Mauritius.
Findings - The results show the double-edged sword brought about by BYOD implementation.
This trend is associated with perceived job performance, job satisfaction, organizational
commitment and work motivation while also having an effect on work life conflict and stress.
Practical implications - This study has implications for organizations that are concerned about
formulating guidelines and policies in relation to workers’ adoption of BYOD in the workplace.
This trend permits employees to continue to communicate and work irrespective of new working
conditions and social distancing since Covid-19 pandemic has changed the way organizations
operate around the globe.
Originality/value - Driven by the JD-R theory, themes and sub-themes were linked by the
emerging relationships to present a conceptual framework to understanding employees’ well-being
since this is a pertinent research area for scholars and practitioners, as well as a topic of growing
prominence for modern organizations.

Citation

Doargajudhur, M., & Hosanoo, Z. (2023). The mobile technological era: insights into the consequences of constant connectivity of personal devices by knowledge workers. Information Technology and People, 36(2), 701-733. https://doi.org/10.1108/ITP-08-2021-0593

• Journal Article Type: Article
• Acceptance Date: Feb 20, 2022
• Online Publication Date: Mar 25, 2022
• Publication Date: 2023
• Deposit Date: Feb 21, 2022
• Publicly Available Date: Mar 25, 2022
• Journal: Information Technology and People
• Print ISSN: 0959-3845
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 36
• Issue: 2
• Pages: 701-733
• DOI: https://doi.org/10.1108/ITP-08-2021-0593
• Public URL: http://researchrepository.napier.ac.uk/Output/2847329