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Community Chaplaincy listening: practical theology in action.

Bunniss, Suzanne; Mowat, Harriet; Snowden, Austyn


Suzanne Bunniss

Harriet Mowat


What we know already
Patients, GPs and chaplains reported very positively overall on the first pilot of the Community Chaplaincy Listening (CCL) service. NHS Managers, GPs and patients would like to see CCL as part of the continuing provision of NHS listening therapies.
What this paper adds
Descriptive statistics of who uses the CCL service and why; patients and chaplains describe what happens in a CCL session; patients report the difference CCL makes to their lives; and an insight into what spiritual listening means in the context of CCL.
Why this is important
CCL is a direct and practical application of the desire of Scottish healthcare policy to provide preventative care in the community. It has potential implications for GP consultations, prescribing patterns and patient medications compliance.
How this impacts on Chaplaincy
Through CCL chaplains have established a new role as specialist spiritual care providers within primary care teams. Chaplains providing spiritual listening sessions can now evidence how listening directly enhances patient wellbeing and resilience.


Bunniss, S., Mowat, H., & Snowden, A. (2013). Community Chaplaincy listening: practical theology in action. Scottish Journal of Healthcare Chaplaincy, 16, 42-51

Journal Article Type Article
Publication Date 2013
Deposit Date Aug 17, 2015
Publicly Available Date Aug 17, 2015
Peer Reviewed Peer Reviewed
Volume 16
Pages 42-51
Keywords Spiritual Care; Community Care; Chaplain; General Practice; Listening; Patient Centred Care; Patient Experience;
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