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Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia: Heritage Destination Consumption

Chen, Ching-Fu; Phou, Sambath; Leask, Anna

Authors

Ching-Fu Chen

Sambath Phou



Abstract

This study empirically investigates the effects of three destination consumptions (namely symbolic, experiential and functional) on tourists’ destination attachment and satisfaction, and further on destination loyalty at a heritage tourism destinations. Using a sample of 512 international tourists visiting Angkor, Cambodia, results reveal that all three types of consumptions have significantly positive effects on destination attachment and satisfaction, which in turn positively affect destination loyalty. However, the effects of symbolic consumption and experiential consumption are greater than that of functional consumption. The results also support the importance of the role of destination attachment in the quality-satisfaction-loyalty relationship.

Journal Article Type Article
Acceptance Date Mar 20, 2016
Online Publication Date May 11, 2016
Publication Date 2016-11
Deposit Date Mar 21, 2016
Publicly Available Date May 12, 2018
Journal International Journal of Tourism Research
Print ISSN 1099-2340
Electronic ISSN 1522-1970
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 18
Issue 6
Pages 602-611
DOI https://doi.org/10.1002/jtr.2077
Keywords Symbolic consumption; experiential consumption; functional consumption; heritage tourism;
Public URL http://researchrepository.napier.ac.uk/id/eprint/9710
Contract Date Mar 21, 2016

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Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia: Heritage Destination Consumption (320 Kb)
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Copyright Statement
This is the peer reviewed version of the following article: Chen, C. -F., Leask, A., and Phou, S. (2016) Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia. Int. J. Tourism Res., 18: 602–611. doi: 10.1002/jtr.2077, which has been published in final form at http://dx.doi.org/10.1002/jtr.2077. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.


Symbolic, experiential and functional consumptions of heritage tourism destinations... (313 Kb)
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Copyright Statement
This is the peer reviewed version of the following article: Chen, C. -F., Leask, A., and Phou, S. (2016) Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia. Int. J. Tourism Res., 18: 602–611. doi: 10.1002/jtr.2077, which has been published in final form at http://dx.doi.org/10.1002/jtr.2077. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.







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