Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengte Karlof and Svante Ostblom. Chichester: John Wiley and Sons, 1993.

Taylor, Stephen

Abstract

Abstract not available.

Citation

Taylor, S. (1995). Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengte Karlof and Svante Ostblom. Chichester: John Wiley and Sons, 1993. Service Industries Journal, 15(1), 113-114. https://doi.org/10.1080/02642069500000013

• Journal Article Type: Book Review
• Acceptance Date: Nov 4, 1994
• Publication Date: Jan 6, 1995
• Deposit Date: Nov 29, 2019
• Print ISSN: 0264-2069
• Electronic ISSN: 1743-9507
• Publisher: Routledge
• Peer Reviewed: Not Peer Reviewed
• Volume: 15
• Issue: 1
• Pages: 113-114
• DOI: https://doi.org/10.1080/02642069500000013
• Public URL: http://researchrepository.napier.ac.uk/Output/1191497