C Lashley
Aligning operating strategies for service quality in hospitality operations
Lashley, C; Taylor, Stephen; Lockwood, A
Authors
Stephen Taylor
A Lockwood
| Presentation Conference Type | Conference Paper (unpublished) |
|---|---|
| Conference Name | Sixth Annual Hospitality Research Conference of the Council for Hospitality Management Education (CHME) |
| Start Date | May 12, 1997 |
| End Date | May 14, 1997 |
| Deposit Date | Dec 2, 2019 |
| Public URL | http://researchrepository.napier.ac.uk/Output/1191309 |
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