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Outputs (17)

Hearing people's stories: the life history method. (1999)
Presentation / Conference Contribution
McKay, E. A. (1999, January). Hearing people's stories: the life history method. Paper presented at Association of Occupational Therapists in Mental Health Conference, Oxford, London

Seeing the wood for the trees: defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research (1999)
Journal Article
Coyle, J., & Williams, B. (1999). Seeing the wood for the trees: defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research. Leadership in Health Services, 12(4), 1-9. https://doi.org/10.1108/13660759910298707

Studies of patient satisfaction are regarded by many as the most important way to obtain patients′ views. To date, relatively few studies have focussed specifically on dissatisfaction. Concerns have been expressed about the validity of the concept of... Read More about Seeing the wood for the trees: defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research.

To What Extent do the Categorisations of Novice and Expert Contribute to an Understanding of the Evaluation and Communication of Service Provision in the Maternity Services. (1999)
Thesis
Tinson, J. S. To What Extent do the Categorisations of Novice and Expert Contribute to an Understanding of the Evaluation and Communication of Service Provision in the Maternity Services. (Thesis). Edinburgh Napier University. Retrieved from http://resear

Introduction Measuring consumer expectations and perceptions of service provision is supported by both practitioners and academics. The National Health Service, as a result of policy reforms and structural changes, recognises the role of the patie... Read More about To What Extent do the Categorisations of Novice and Expert Contribute to an Understanding of the Evaluation and Communication of Service Provision in the Maternity Services..

Aggression. (1999)
Book Chapter
Neades, B. L. (1998). Aggression. In B. Dolan, & L. Holt (Eds.), Accident and Emergency: Theory into practice, 1st ed''nBailliere Tindall

Women's Stories. (1999)
Journal Article
McHugh, N. (1998). Women's Stories. Midwifery matters / Association of Radical Midwives. 82. . 3-3. . ISSN 0961-1479.

Blood and related tissues. (1999)
Book Chapter
Kindlen, S., & Gill, J. S. (1998). Blood and related tissues. In R. Watson (Ed.), Essential Science for Nursing Students, 173-197. Bailliere Tindall

Attitudes to information technology: toys or tools? (1999)
Journal Article
Levy, S., & Williams, B. (1999). Attitudes to information technology: toys or tools?. Nursing Standard, 13(52), 1-9. https://doi.org/10.7748/ns1999.09.13.52.1.c2675

ART & SCIENCE NEXT Attitudes to information technology: toys or tools? Sharon Levy Research Student, School of Science & Engineering, University of Abertay, Bell Street Dundee DDI 1HG Brian Williams Tayside Research Co-ordinator, Department... Read More about Attitudes to information technology: toys or tools?.