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Outputs (72)

Learning in the Workplace: Initiatives through Learning to Work 2, Placements and Internships a summary of findings in work placements: where are we now, impact and lessons learned? (2013)
Report
Irving, C., & Allford, R. (2013). Learning in the Workplace: Initiatives through Learning to Work 2, Placements and Internships a summary of findings in work placements: where are we now, impact and lessons learned?. Edinburgh, Scotland: Higher Education

Report based on a literature review of the four Scottish Funding Council (SFC) Learning to Work 2 (LTW2) projects.

RiLIES2: Final report (2012)
Report
Hall, H., Cruickshank, P., & Irving, C. (2012). RiLIES2: Final report. United Kingdom: Library and Information Science Research Coalition

Research report of the RiLIES2 (Research in librarianship - Impact Evaluation Study) project commissioned by the Library and Information Science Research Coalition to support the use and execution of research by librarians and information scientists

Community Councils online: a survey (2012)
Report
Ryan, B., & Cruickshank, P. (2012). Community Councils online: a survey. Edinburgh, Scotland: Edinburgh Napier University

A survey of Scottish Community Councils found that only 22% have up-to-date online public presences. Only 4% of Community Councils have easily accessible online planning content. Most Community Councils websites communicate from Community Councils to... Read More about Community Councils online: a survey.

Customer journey mapping (2011)
Report
Cruickshank, P. (2011). Customer journey mapping

Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document places the customer journey mapping (CJM) process in the context of custom... Read More about Customer journey mapping.

Co-design in Smart Cities (2011)
Report
Cruickshank, P., & Deakin, M. (2011). Co-design in Smart Cities

This report brings together the different experiences and perspectives of Smart Cities partners who have used different forms of co-design. These are then linked to the findings from an evaluation of co-design in Smart Cities that was carried out by... Read More about Co-design in Smart Cities.