Outputs (2)

Lean universities. (2016)
Book Chapter
Yorkstone, S. (2016). Lean universities. In T. Netland, & D. J. Powell (Eds.), The Routledge Companion to Lean Management. Routledge

This chapter examines lean implementation in higher education (HE) institutions. There is evidence of lean initiatives beginning in HE in the US in the early 2000s; there is also some evidence of business process improvement activity before this time... Read More about Lean universities..

Establishing Process Improvement Capability in an HE environment (2016)
Report
McAssey, R., & Yorkstone, S. (2016). Establishing Process Improvement Capability in an HE environment. UCISA: UCISA-PCMG

Process improvement activity is increasing in UK universities, partly in response to calls for increased effectiveness and efficiency but also as a response to today’s rapidly changing political and economic environment.

This guide seeks to evide... Read More about Establishing Process Improvement Capability in an HE environment.