Managing social capital as knowledge management – some specification and representation issues. (2005)
Journal Article
Davenport, E., Graham, M., Kennedy, J., & Taylor, K. (2005). Managing social capital as knowledge management – some specification and representation issues. Proceedings of the American Society for Information Science and Technology, 40, 101-108. https://doi.org/10.1002/meet.1450400113

‘Classic’ accounts of social capital have emerged in accounts of stable networks or institutional environments. These conditions do not apply in the case of many firms – a case in point being small firm networks that rely on rapid turnover of pr... Read More about Managing social capital as knowledge management – some specification and representation issues..

What does it really cost? allocating indirect costs. (1997)
Journal Article
Snyder, H., & Davenport, E. (1997). What does it really cost? allocating indirect costs. Bottom Line, 10(4), 158-164. https://doi.org/10.1108/08880459710183035

Better managerial control in terms of decision making and understanding the total costs of a system or service result from allocating indirect costs. Allocation requires a three-step process of selecting cost objectives, pooling related overhead cost... Read More about What does it really cost? allocating indirect costs..