Outputs (2)

Automated Human-Readable Label Generation in Open Intent Discovery (2024)
Presentation / Conference Contribution
Anderson, G., Hart, E., Gkatzia, D., & Beaver, I. (2024, September). Automated Human-Readable Label Generation in Open Intent Discovery. Presented at Interspeech 2024, Kos, Greece

The correct determination of user intent is key in dialog systems. However, an intent classifier often requires a large, labelled training dataset to identify a set of known intents. The creation of such a dataset is a complex and time-consuming task... Read More about Automated Human-Readable Label Generation in Open Intent Discovery.

Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot (2024)
Presentation / Conference Contribution
Wilson, M., Brazier, D., Gkatzia, D., & Robertson, P. (2024, July). Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot. Presented at ACM Conversational User Interfaces 2024 (CUI ’24), Luxembourg, Luxembourg

We present a study of collaboration with expert participants for the purpose of the responsible design of a conversational agent. The Delphi study was used to identify and develop design and evaluation criteria for an automated career support interve... Read More about Participatory Design with Domain Experts: A Delphi Study for a Career Support Chatbot.