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Licensed house manager skills/competences and the management development process in Bass Taverns (2001)
Journal Article
Brotherton, B., & Watson, S. (2001). Licensed house manager skills/competences and the management development process in Bass Taverns. Human Resource Development International, 4(4), 521-542. https://doi.org/10.1080/13678860010018812

The aim of this paper is to explore the nature of critical licensed house management skills within Bass Taverns. In particular, it focuses on the extent to which these are viewed as being concerned with 'soft' (behavioural) or 'hard' (technical) aspe... Read More about Licensed house manager skills/competences and the management development process in Bass Taverns.