All Outputs (3)

Difficult conversations in bereavement (2014)
Journal Article
Dosser, I., & Nicol, J. S. (2014). Difficult conversations in bereavement. Nursing and Residential Care, 16(12), 693-697. https://doi.org/10.12968/nrec.2014.16.12.693

Education in bereavement theory and communication skills are essential to ensure effective responses when participating in difficult conversations. Support for staff caring for those in nursing and residential care is paramount

Improving family carers' experiences of support at the end of life by enhancing communication: an action research study (2014)
Journal Article
Dosser, I., & Kennedy, C. (2014). Improving family carers' experiences of support at the end of life by enhancing communication: an action research study. International Journal of Palliative Nursing, 20(12), 608-616. https://doi.org/10.12968/ijpn.2014.20.

This paper builds on findings from phase one of a participatory action research study, which investigated support for family carers at the end of life in an acute hospital setting in Scotland, UK (Dosser and Kennedy, 2012). The research presented her... Read More about Improving family carers' experiences of support at the end of life by enhancing communication: an action research study.

Increasing skills and confidence in caring conversations: a course (2014)
Journal Article
Dosser, I., & Smith, T. (2014). Increasing skills and confidence in caring conversations: a course. British journal of healthcare assistants : for HCAs and assistant practitioners, 8(3), 140-145

This paper describes a service development in healthcare support workers (HCSWs) across departments in a large Scottish teaching hospital. In any healthcare setting, communication can be complex and challenging. Many healthcare support workers and wa... Read More about Increasing skills and confidence in caring conversations: a course.