All Outputs (19)

Inclusive design in industry: barriers, drivers and the business case (2004)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, P. J. (2004). Inclusive design in industry: barriers, drivers and the business case. In C. Stary, & C. Stephanidis (Eds.), User-Centered Interaction Paradigms for Universal Access in the Information Society: Revised Selec

Despite increasing discussion in academia, genuinely ?inclusive? design in industry remains the exception rather than the rule. Based on literature reviews and industry surveys, this paper explores the barriers faced by manufacturers, retailers and d... Read More about Inclusive design in industry: barriers, drivers and the business case.

Designing a more inclusive world (2004)
Presentation / Conference Contribution
(2004). Designing a more inclusive world. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world. https://doi.org/10.1007/978-0-85729-372-5

Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity... Read More about Designing a more inclusive world.

Countering design exclusion: an introduction to inclusive design (2004)
Book
Keates, S. L., & Clarkson, J. (2004). Countering design exclusion: an introduction to inclusive design. London: Springer. https://doi.org/10.1007/978-1-4471-0013-3

Inclusive design, universal design and universal access are long standing, familiar terms with clear and laudable goals. However, their teaching and industrial uptake has been very limited. Many products still exclude users unnecessarily for reasons... Read More about Countering design exclusion: an introduction to inclusive design.

Preface (to Designing a more inclusive world) (2004)
Presentation / Conference Contribution
Keates, S., & Clarkson, J. (2004). Preface (to Designing a more inclusive world). In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world (v-vi). https://doi.org/10.1007/978-0-85729-372-5

Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity... Read More about Preface (to Designing a more inclusive world).

New cognitive capability scales for inclusive product design (2004)
Presentation / Conference Contribution
Langdon, P. M., Keates, S., & Clarkson, P. J. (2004). New cognitive capability scales for inclusive product design. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Design for a more inclusive world (59-68). https://doi.org/10.1007/978-0-85729

Existing capability scales, such as that of the UK Office of National Statistics (ONS) are based on a practitioner defined concept of intellectual function that is not compatible with current psychology. This chapter addresses the design requirements... Read More about New cognitive capability scales for inclusive product design.

Movement time prediction for tasks assisted by force-feedback (2004)
Presentation / Conference Contribution
Hwang, F., Keates, S., Langdon, P. M., & Clarkson, P. J. (2004). Movement time prediction for tasks assisted by force-feedback. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Design for a more inclusive world (143-152). https://doi.org/10.10

Movement plays an integral role in human-computer interaction. In particular, mouse movements can occupy as much as 65% of the time spent interacting with a graphical user interface (Johnsonet al 1993). However, for users with impaired motion, sympto... Read More about Movement time prediction for tasks assisted by force-feedback.

Comparing product assessment methods for inclusive design (2004)
Presentation / Conference Contribution
Cardoso, C., Keates, S., & Clarkson, P. J. (2004). Comparing product assessment methods for inclusive design. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world (31-40). https://doi.org/10.1007/978-0-85729-372-5_

New emerging technologies and increasingly competitive design markets are strategically planned to satisfy ’mainstream’ consumer needs. However, two population trends seem to have been ignored by this mainstream market perception: first, the economic... Read More about Comparing product assessment methods for inclusive design.

Assessing the accessibility off digital television set-top boxes (2004)
Presentation / Conference Contribution
Keates, S., & Clarkson, P. J. (2004). Assessing the accessibility off digital television set-top boxes. In S. Keates, J. Clarkson, P. Langdon, & P. Robinson (Eds.), Designing a more inclusive world (183-192). https://doi.org/10.1007/978-0-85729-372-5_19

The aim of this study was to investigate the accessibility of DTV technology, focussing on the current generation of set-top boxes (STB) which provide ’free to view’ services (DTI, 2003).

Investigating the Inclusivity of Digital Television Set-Top Boxes (2004)
Presentation / Conference Contribution
Keates, S. (2004). Investigating the Inclusivity of Digital Television Set-Top Boxes. In C. Stary, & C. Stephanidis (Eds.), User-Centered Interaction Paradigms for Universal Access in the Information Society: Revised Selected Papers from the 8th ERCIM Wor

The aim of this study was to investigate the accessibility of digital television (DTV) technology available in the UK, focusing on the current generation of set-top boxes (STBs) which provide ?free to view? services. Specifically, the objective of th... Read More about Investigating the Inclusivity of Digital Television Set-Top Boxes.

Proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technology (incorporating the 5th Cambridge Workshop on Rehabilitation Robotics): Designing a more inclusive world (2004)
Presentation / Conference Contribution
Keates, S., Clarkson, P. J., Langdon, P., & Robinson, P. (2004). Proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technology (incorporating the 5th Cambridge Workshop on Rehabilitation Robotics): Designing a more inclusive world

No abstract available.

Developing and evaluating a booklet for inclusive design (2004)
Presentation / Conference Contribution
Dong, H., Keates, S., & Clarkson, P. J. (2004). Developing and evaluating a booklet for inclusive design. In S. Keates, P. J. Clarkson, P. Langdon, & P. Robinson (Eds.), Proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technolog

The aim of inclusive design is to make products accessible to the widest possible population. Although inclusive design is not a new genre, given that similar ideas already existed in the 1970s, the context today is different from that of thirty year... Read More about Developing and evaluating a booklet for inclusive design.

Developing BS7000 Part 6 - Guide to Managing Inclusive Design (2004)
Presentation / Conference Contribution
Keates, S. (2004). Developing BS7000 Part 6 - Guide to Managing Inclusive Design. In C. Stary, & C. Stephanidis (Eds.), User-Centered Interaction Paradigms for Universal Access in the Information Society. Revised Selected Papers of the 8th ERCIM Workshop

Companies are increasingly finding themselves having to ensure that their products and services are accessible and inclusive, or else be exposed to the possibility of litigation and damage to their brand reputation. However, the adoption of inclusive... Read More about Developing BS7000 Part 6 - Guide to Managing Inclusive Design.

Requirements capture for inclusive design resources and tools (2004)
Presentation / Conference Contribution
Dong, H., Clarkson, P. J., & Keates, S. (2004). Requirements capture for inclusive design resources and tools. In ASME 7th Biennial Conference on Engineering Systems Design and Analysis (27-36). https://doi.org/10.1115/ESDA2004-58114

In the past twenty years, a number of resources and tools to support inclusive design have been developed. However, the impact of these resources and tools on industry is not evident — few industrialists have been using them in practice. Investigatio... Read More about Requirements capture for inclusive design resources and tools.

Industry perceptions to inclusive design: A comparative study (2004)
Presentation / Conference Contribution
Dong, H., Clarkson, P. J., & Keates, S. (2004). Industry perceptions to inclusive design: A comparative study. In ASME 2004 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference: 2nd Symposium on I

Despite increasing discussions on the topic in academia, truly inclusive design in industry remains the exception. This paper compares industry perceptions to inclusive design based on data collected from the UK, the US and Japan. Two comparisons are... Read More about Industry perceptions to inclusive design: A comparative study.

Inclusive design in practice - developing a new British Standard (2004)
Presentation / Conference Contribution
Coleman, R., Clarkson, P. J., & Keates, S. (2004, December). Inclusive design in practice - developing a new British Standard. Paper presented at Designing for the 21st Century III, Rio de Janeiro, Brazil

No abstract available.

Mouse movements of motion-impaired users: a submovement analysis (2004)
Presentation / Conference Contribution
Hwang, F., Keates, S., Langdon, P., & Clarkson, J. (2004). Mouse movements of motion-impaired users: a submovement analysis. In J. A. Jacko, & A. Sears (Eds.), ASSETS 04 : the Sixth International ACM SIGACCESS Conference on Computers and Accessibility (10

Understanding human movement is key to improving input devices and interaction techniques. This paper presents a study of mouse movements of motion-impaired users, with an aim to gaining a better understanding of impaired movement. The cursor traject... Read More about Mouse movements of motion-impaired users: a submovement analysis.

Report on 2nd Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT 2004) (2004)
Report
Keates, S. (2004). Report on 2nd Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT 2004). New York: IBM TJ Watson Research Center

No abstract available.

Design for participation: providing access to e-information for older adults (2004)
Journal Article
Keates, S., Clarkson, P. J., & Robinson, P. (2004). Design for participation: providing access to e-information for older adults. Universal Access in the Information Society, 3(2), 149-163. https://doi.org/10.1007/s10209-004-0093-y

Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion... Read More about Design for participation: providing access to e-information for older adults.

'Discounted' user research for inclusive design. (2004)
Presentation / Conference Contribution
Dong, H., Keates, S., Clarkson, J., & Cassim, J. (2004, March). 'Discounted' user research for inclusive design. Paper presented at Proceedings of HEAT: Home and Electronic Assistive Technology Workshop, York, UK

Paper presented as part of the Short papers session 2: Methods and tools.