Personalization and street-level practice in activation: the case of the UK's work programme.
(2015)
Journal Article
Fuertes, V., & Lindsay, C. (2016). Personalization and street-level practice in activation: the case of the UK's work programme. Public Administration, 94(2), 526-541. https://doi.org/10.1111/padm.12234
This article discusses factors shaping street-level caseworkers' role in the ‘personalization’ of activation for people with employability and health-related barriers to work. Rice's (2013) micro-institutionalist framework understands street-level bu... Read More about Personalization and street-level practice in activation: the case of the UK's work programme..