Abusive supervision in commercial kitchens: Insights from the restaurant industry
(2024)
Journal Article
Taheri, B., Thompson, J., Mistry, T., Okumus, B., & Gannon, M. (2024). Abusive supervision in commercial kitchens: Insights from the restaurant industry. International Journal of Hospitality Management, 120, Article 103789. https://doi.org/10.1016/j.ijhm.2024.103789
This mixed-method study investigates how abusive supervision and bullying impact job satisfaction and turnover intentions among employees in an environment plagued by ingrained incivility: commercial kitchens. Underpinned by social learning theory, w... Read More about Abusive supervision in commercial kitchens: Insights from the restaurant industry.