Pragmatic research issues confronting HCI practitioners when designing for universal access
(2006)
Journal Article
Keates, S. (2006). Pragmatic research issues confronting HCI practitioners when designing for universal access. Universal Access in the Information Society, 5(3), 269-278. https://doi.org/10.1007/s10209-006-0050-z
Many HCI products exclude potential users unnecessarily. Such exclusion often arises because of a mismatch between designers? perceptions of the wants and needs of the end-user and their actual wants and needs. Sometimes the mismatch originates from... Read More about Pragmatic research issues confronting HCI practitioners when designing for universal access.