All Outputs (2)

Views of Care at End of Life: A Secondary Analysis of Online Feedback Using Care Opinion (2023)
Presentation / Conference Contribution
Johnston, B., Khonsari, S., & O Neill, C. (2023, March). Views of Care at End of Life: A Secondary Analysis of Online Feedback Using Care Opinion. Poster presented at The Palliative Care Congress: Sustaining Each Other, Growing Together, Edinburgh, Scotla

Introduction: In Scotland, there is an increasing focus on patient experience as an aspect of patient safety and quality improvement. However, there are limited studies specifically investigating the content of online public feedback about palliative... Read More about Views of Care at End of Life: A Secondary Analysis of Online Feedback Using Care Opinion.

7 Views of care at end of life: An action research study exploring the best ways of eliciting patient and family views of end of life care and giving real time feedback in acute hospitals (2023)
Presentation / Conference Contribution
Johnston, B., Khonsari, S., & O’Neill, C. (2023, March). 7 Views of care at end of life: An action research study exploring the best ways of eliciting patient and family views of end of life care and giving real time feedback in acute hospitals. Paper

Introduction: A high proportion of deaths occur in hospitals in Scotland. To improve care for the dying, it is imperative to measure the quality of care. However, there is no consensus on the optimal tool or timing post-bereavement to assess end-of-l... Read More about 7 Views of care at end of life: An action research study exploring the best ways of eliciting patient and family views of end of life care and giving real time feedback in acute hospitals.