All Outputs (8)

SCRAN: The Network (2011)
Journal Article
Cruickshank, P. (2011). SCRAN: The Network. Journal of Urban Technology, 18, 83-97. https://doi.org/10.1080/10630732.2011.601121

This paper outlines the relationship between the Smart Cities (inter)Regional Academic Network (SCRAN) and the triple-helix model of knowledge production, a model encompassing industry, the university, and the government. The “step-wise” logic of SCR... Read More about SCRAN: The Network.

Customer journey mapping (2011)
Report
Cruickshank, P. (2011). Customer journey mapping

Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document places the customer journey mapping (CJM) process in the context of custom... Read More about Customer journey mapping.

Mobile apps for bus users in Edinburgh (2011)
Report
Cruickshank, P. (2011). Mobile apps for bus users in Edinburgh

Edinburgh and its surrounding area are well served by an efficient bus network. The City of Edinburgh Council (CEC) have worked with the locally owned bus company (Lothian Buses) and a system supplier (INEO Systrans) to deliver real-time information... Read More about Mobile apps for bus users in Edinburgh.

Your library: supporting mobile users in Edinburgh (2011)
Report
Cruickshank, P. (2011). Your library: supporting mobile users in Edinburgh

The Library and Information Services department of the City of Edinburgh Council has been extending its service provision for citizens and engaging with the wider community. This case study shows how it has made innovative use of services and applica... Read More about Your library: supporting mobile users in Edinburgh.

Co-design in Smart Cities (2011)
Report
Cruickshank, P., & Deakin, M. (2011). Co-design in Smart Cities

This report brings together the different experiences and perspectives of Smart Cities partners who have used different forms of co-design. These are then linked to the findings from an evaluation of co-design in Smart Cities that was carried out by... Read More about Co-design in Smart Cities.

Enhancing the impact of LIS research projects (2011)
Report
Cruickshank, P., Hall, H., & Taylor-Smith, E. (2011). Enhancing the impact of LIS research projects. Edinburgh: Research Information Network

This report covers extent to which funded research projects in the domain of library and information science (LIS) influence practice in the UK. It focuses particularly on identifying factors that increase or hinder the impact of research findings on... Read More about Enhancing the impact of LIS research projects.

Understanding the “e‐petitioner” (2011)
Journal Article
Cruickshank, P., & Smith, C. (2011). Understanding the “e‐petitioner”. Transforming government: people, process and policy, 5(4), 319-329. https://doi.org/10.1108/17506161111173577

Purpose: This article considers the ways in which large-scale e-participation projects can be evaluated. It argues that existing evaluation approaches can be improved upon by taking a closer look at the characteristics of the users of such systems, b... Read More about Understanding the “e‐petitioner”.

Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. (2011)
Journal Article
Lumsden, J., Hall, H., & Cruickshank, P. (2011). Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis. Journal of Information Science, 37(3), 246-253. https://doi.org/10.1177/0165551511401804

Ontology development is considered to be a useful approach to the design and implementation of interoperable systems. This literature review and commentary examines the current state of knowledge in this field with particular reference to processes i... Read More about Ontology definition and construction, and epistemological adequacy for systems interoperability: a practitioner analysis..