All Outputs (2)

Informalization in gig food delivery in the UK: the case of hyper flexible and precarious work (2022)
Journal Article
Mendonça Cardoso, P., Kougiannou, N. K., & Clark, I. (2023). Informalization in gig food delivery in the UK: the case of hyper flexible and precarious work. Industrial Relations, 62(1), 60-77. https://doi.org/10.1111/irel.12320

This article examines the process of informalization of work in platform food delivery work in the UK. Drawing on qualitative data, this article provides new analytical insight into what drives individual formal couriers to both supply and demand inf... Read More about Informalization in gig food delivery in the UK: the case of hyper flexible and precarious work.

Disconnecting labour: the impact of intra-platform algorithmic changes on the labour process and workers’ capacity to organise collectively (2022)
Journal Article
Mendonça, P., & Kougiannou, N. (2023). Disconnecting labour: the impact of intra-platform algorithmic changes on the labour process and workers’ capacity to organise collectively. New Technology, Work and Employment, 38(1), 1-20. https://doi.org/10.1111/ntwe.12251

This article examines how gig economy platform companies, via algorithmic management, shape working conditions and collective organisation of food delivery couriers. Using qualitative data from one case study operating in a city in the United Kingdom... Read More about Disconnecting labour: the impact of intra-platform algorithmic changes on the labour process and workers’ capacity to organise collectively.