Valuing feedback: an evaluation of a National Health Service programme to support compassionate care practice through hearing and responding to feedback
(2017)
Journal Article
Smith, S., Gentleman, M., Conway, L., & Sloan, S. (2017). Valuing feedback: an evaluation of a National Health Service programme to support compassionate care practice through hearing and responding to feedback. Journal of Research in Nursing, 22(1-2), 11
There is an emergent recognition in healthcare that people need to be at the heart of services, and experiences of care matter; these should therefore be recognised and enhance practice. The aims of this research were to evaluate an NHS development... Read More about Valuing feedback: an evaluation of a National Health Service programme to support compassionate care practice through hearing and responding to feedback.