Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area.
(2008)
Journal Article
Cabras, I. (2008). Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area. Economic and Industrial Democracy, 29, 249-273. https://doi.org/10.1177/0143831X07088543
During the last decade, several initiatives have been undertaken by the British government in an attempt to reduce the number of incapacity benefit claimants. The principal objective is to encourage long-term economically inactive people to enter int... Read More about Call centres and incapacity benefit claimants in the North West of England: a study from the Greater Manchester area..