Making EFQM work at the manufacturing level.
(2003)
Book Chapter
MacKerron, G., Fernie, J., & Masson, R. (2003). Making EFQM work at the manufacturing level. In M. Cotterell (Ed.), Knowledge Driven Manufacturing (141-150). CIT Press
Self-Assessment (SA) has gained international recognition as a methodology for identifying strengths and weaknesses across an organisation's activities and performance as part of their total quality management (TQM) activity. The European Foundation... Read More about Making EFQM work at the manufacturing level..