Optimal admission and routing with congestion-sensitive customer classes
(2021)
Journal Article
Aslan, A. (2022). Optimal admission and routing with congestion-sensitive customer classes. Probability in the Engineering and Informational Sciences, 36(3), 774-798. https://doi.org/10.1017/s0269964821000073
This paper considers optimal admission and routing control in multi-class service systems in which customers can either receive quality regular service which is subject to congestion or can receive congestion-free but less desirable service at an alt... Read More about Optimal admission and routing with congestion-sensitive customer classes.