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Awareness and effectiveness of quality function deployment (QFD) in design and build projects in Nigeria (2014)
Journal Article
John, R., Smith, A., Chotipanich, S., & Pitt, M. (2014). Awareness and effectiveness of quality function deployment (QFD) in design and build projects in Nigeria. Journal of Facilities Management, 12(1), 72-88. https://doi.org/10.1108/jfm-07-2013-0039

Purpose – Quality function deployment (QFD) is a method for structured product planning and development that enables a development team to specify clearly the wants and needs of customers. This method has been successfully employed in the construct... Read More about Awareness and effectiveness of quality function deployment (QFD) in design and build projects in Nigeria.