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All Outputs (3)

The emotional labour of teleworkers conducting online counselling during Covid-19. (2023)
Journal Article
O'Neil, J., Heidl, B. H., Bratton, A., Vossler, A., & Moller, N. (in press). The emotional labour of teleworkers conducting online counselling during Covid-19. New Technology, Work and Employment, https://doi.org/10.1111/ntwe.12284

Drawing on emotional labour theory, this paper explores the barriers to emotionally complex telework, with a specific focus on the space, interface and pace of work. We examine the working lives of mental health counsellors who adapted from in‐person... Read More about The emotional labour of teleworkers conducting online counselling during Covid-19..

Employee Voice: The Missing Factor in Sustainable HRM? (2021)
Journal Article
Paulet, S., Holland, P., & Bratton, A. (2021). Employee Voice: The Missing Factor in Sustainable HRM?. Sustainability, 13(17), Article 9732. https://doi.org/10.3390/su13179732

Sustainable Human Resource Management (HRM), has the potential to facilitate organisations development of principles, policies and practices for the challenges of the 21st century. However, to do this we argue a fundamental element in this process ha... Read More about Employee Voice: The Missing Factor in Sustainable HRM?.

The Role of Talent Development in Environmentally Sustainable Hospitality: A Case Study of a Scottish National Health Service Conference Centre (2018)
Journal Article
Bratton, A. (2018). The Role of Talent Development in Environmentally Sustainable Hospitality: A Case Study of a Scottish National Health Service Conference Centre. Worldwide Hospitality and Tourism Themes, 10(1), 69-85. https://doi.org/10.1108/WHATT-10-2

Purpose The purpose of this paper is to examine the role of strategic talent development in supporting environmental management in the hospitality sector, as well as exploring its practical implications. Design/methodology/approach This paper ex... Read More about The Role of Talent Development in Environmentally Sustainable Hospitality: A Case Study of a Scottish National Health Service Conference Centre.