Steve Benford
Infrastructures for Virtual Volunteering at Online Music Festivals
Benford, Steve; Manninen, Kadja; Martindale, Sarah; Hazzard, Adrian; Martinez Avila, Juan Pablo; Tennent, Paul; Spence, Jocelyn; Castle-Green, Teresa; Brundell, Pat; Barnard, Pepita; Darzentas, Dimitrios Paris
Authors
Kadja Manninen
Sarah Martindale
Adrian Hazzard
Juan Pablo Martinez Avila
Paul Tennent
Jocelyn Spence
Teresa Castle-Green
Pat Brundell
Pepita Barnard
Dr Dimitri Darzentas D.Darzentas@napier.ac.uk
Lecturer
Abstract
Volunteering benefits recipients, volunteers, communities, and society, while digital technologies establish new opportunities for virtual volunteering. We describe how volunteers transitioned the UK's long-established Oxjam grassroots music festival online in response to the COVID pandemic, delivering a local pilot before scaling up nationwide. We adopt an infrastructural perspective to reveal how two teams of volunteers defined a flexible festival format, knitted together diverse technologies into a technical platform, and operated this to deliver the festival. We highlight the need for teams of volunteers to orchestrate both audience and performer trajectories through festivals. We argue for deliberately designing in volunteer labour rather than automating it out by translating traditional roles online while defining new digital ones. We propose to make these roles rewarding through a more social volunteer experience, including privileged backstage access. We highlight the challenges of using social media for such events, including complying with algorithmic policing of rights.
Citation
Benford, S., Manninen, K., Martindale, S., Hazzard, A., Martinez Avila, J. P., Tennent, P., Spence, J., Castle-Green, T., Brundell, P., Barnard, P., & Darzentas, D. P. (2023). Infrastructures for Virtual Volunteering at Online Music Festivals. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW1), Article 65. https://doi.org/10.1145/3579498
Journal Article Type | Article |
---|---|
Online Publication Date | Apr 16, 2023 |
Publication Date | 2023-04 |
Deposit Date | Apr 24, 2023 |
Publicly Available Date | Apr 24, 2023 |
Journal | Proceedings of the ACM on Human-Computer Interaction |
Print ISSN | 2573-0142 |
Publisher | Association for Computing Machinery (ACM) |
Peer Reviewed | Peer Reviewed |
Volume | 7 |
Issue | CSCW1 |
Article Number | 65 |
DOI | https://doi.org/10.1145/3579498 |
Keywords | Volunteering, Music Festivals, Virtual Volunteering, Orchestration, Communities, Copyright, Performing Rights, Audience, Performers, Trajectories, COVID-19 Pandemic |
Files
Infrastructures For Virtual Volunteering At Online Music Festivals
(878 Kb)
PDF
Publisher Licence URL
http://creativecommons.org/licenses/by/4.0/
You might also like
Data-inspired co-design for museum and gallery visitor experiences
(2022)
Journal Article
Gifting in Museums: Using Multiple Time Orientations to Heighten Present-Moment Engagement
(2021)
Journal Article
Demo hour
(2019)
Journal Article
"More Than a Cliché": Experiencing Hybrid Gifting in the Wild
(2023)
Journal Article
HUDS and Senses: Leveraging Game Design to Enhance Situational Awareness for Telepresence Robot Operation
(2023)
Presentation / Conference Contribution
Downloadable Citations
About Edinburgh Napier Research Repository
Administrator e-mail: repository@napier.ac.uk
This application uses the following open-source libraries:
SheetJS Community Edition
Apache License Version 2.0 (http://www.apache.org/licenses/)
PDF.js
Apache License Version 2.0 (http://www.apache.org/licenses/)
Font Awesome
SIL OFL 1.1 (http://scripts.sil.org/OFL)
MIT License (http://opensource.org/licenses/mit-license.html)
CC BY 3.0 ( http://creativecommons.org/licenses/by/3.0/)
Powered by Worktribe © 2025
Advanced Search