Arkadiusz Drabicki
Should I stay or should I board? Willingness to wait with real-time crowding information in urban public transport
Drabicki, Arkadiusz; Cats, Oded; Kucharski, Rafał; Fonzone, Achille; Szarata, Andrzej
Authors
Abstract
Overcrowding is a major phenomenon affecting travel experience in urban public transport, whose negative impacts can be potentially mitigated with real-time crowding information (RTCI) on public transport vehicle departures. In this study, we investigate the willingness to wait (WTW) with instantaneous RTCI to avoid the in-vehicle (over)crowding the passenger faces, focusing specifically on urban crowding context (i.e. bus and tram systems). We conduct a stated-preference survey in Krakow (Poland), where we examine the choice probability between boarding now a more crowded vehicle vs. waiting at the stop for a less-crowded PT departure, and estimate a series of discrete choice models.
Results show that 50–70% of respondents consider skipping a first departure which is excessively overcrowded and 10–30% would skip a vehicle with moderate standing crowding on-board. Acceptable waiting times typically range between 2 and 13 min, depending on crowding level and propensity to arrive on-time, but may even exceed 20 min in individual cases. These findings indicate that RTCI can induce a substantial WTW, affecting travel behaviour. We discuss its implications for mitigating service disruptions and demand management policies, including prospective support for public transport recovery in the aftermath of covid-19 crisis.
Journal Article Type | Article |
---|---|
Acceptance Date | Feb 15, 2023 |
Online Publication Date | Mar 1, 2023 |
Publication Date | 2023-03 |
Deposit Date | Mar 1, 2023 |
Publicly Available Date | Mar 1, 2023 |
Print ISSN | 2210-5395 |
Publisher | Elsevier |
Peer Reviewed | Peer Reviewed |
Volume | 47 |
Article Number | 100963 |
DOI | https://doi.org/10.1016/j.rtbm.2023.100963 |
Keywords | public transport, overcrowding, real-time crowding information, RTCI, willingness to wait |
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Should I stay or should I board? Willingness to wait with real-time crowding information in urban public transport
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Publisher Licence URL
http://creativecommons.org/licenses/by/4.0/
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