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Automation of university library operations: An analysis of the COVID-19 pandemic experience in the United Kingdom and Nigeria

Adetunla, Gbenga; Rasmussen Pennington, Diane; Chowdhury, Gobinda


Gbenga Adetunla

Gobinda Chowdhury


This study examined how automation systems enhanced the operations of university libraries in Nigeria and the United Kingdom (UK) during the COVID-19 pandemic. It reviewed literature on the extent of automation, effectiveness of the use of automation technology and ascertained the challenges of automation in the operations of university libraries during COVID-19 lockdown in Nigeria and the United Kingdom. Findings revealed that most university libraries in the UK are fully automated while university libraries in Nigeria are either partially automated or not automated. During the COVID-19 lockdown, university libraries in the UK were able to provide services, while Nigerian libraries were unable to render services. UK and Nigeria were both faced with challenges during the lockdown. Some UK libraries could not optimally provide services due to insufficient licenses for digital content. In Nigeria, there were several socio-technical issues such as inadequate staff access to computers and the internet, poor power supply, and a lack of ICT skills. The study concluded that university libraries in Nigeria should embrace more technology if they want to be effective in their operations and be able to compete favourably in the global space.

Presentation Conference Type Conference Paper (Published)
Conference Name iConference 2023: Normality | Virtuality | Inclusivity | Physicality
Start Date Mar 13, 2023
End Date Mar 17, 2023
Acceptance Date Nov 17, 2022
Online Publication Date Mar 10, 2023
Publication Date 2023
Deposit Date Feb 7, 2023
Publicly Available Date Mar 11, 2024
Publisher Springer
Pages 217-225
Series Title Lecture Notes in Computer Science
Series Number 13972
Series ISSN 0302-9743
Book Title Information for a Better World: Normality, Virtuality, Physicality, Inclusivity - 18th International Conference, iConference 2023, Virtual Event, March 13–17, 2023, Proceedings, Part II
ISBN 978-3-031-28031-3
Keywords Library Automation, Integrated Library System, University Library Operation, COVID-19 Pandemic


Automation Of University Library Operations: An Analysis Of The COVID-19 Pandemic Experience In The United Kingdom And Nigeria (accepted version) (276 Kb)

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