Thokozani Kachale
Lessons Learnt from An Online Pilot Study About Strategic Alignment at A Higher Education Institution
Kachale, Thokozani; Demeke, Wegene; Chrysoulas, Christos; Romdhani, Imed
Authors
Dr Wegene Demeke W.Demeke@napier.ac.uk
Lecturer
Christos Chrysoulas
Dr Imed Romdhani I.Romdhani@napier.ac.uk
Associate Professor
Contributors
Piet Kommers
Editor
Inmaculada Arnedillo Sánchez
Editor
Pedro Isaías
Editor
Abstract
This article is a report on the lessons learned when conducting an interpretive case study in a developing country. From the literature review, it was apparent that there are few reported lessons from pilot studies about strategic alignment in higher education institutions from a middle management perspective in the developing countries. The aim of this article is to fill that gap. The pilot study was conducted to assess the feasibility of collecting data from Malawi, one of the countries with low internet access in the world. The case study organisation was a university that had been identified during the time that governments across the world had imposed travel restrictions during the COVID-19 pandemic. The pilot study involved evaluating the feasibility of collecting data online using the Luftman questionnaire for assessing maturity level for organisations and the use of Microsoft Teams for conducting online interviews within the context of a country where the majority of the population do not have internet access, and English is the de facto lingua franca. Among the lessons learned were the need for researchers to be careful to match case study organisations to research topic, the need to support participants understanding questionnaires in qualitative case studies to minimise risk of drop out and ensure participants understand any technical language being used, the effect that external factors such as weather might have on a study, the suitability of case study organisations to answer the research questions, and the limitations of automatic voice recognition for interview transcription.
Citation
Kachale, T., Demeke, W., Chrysoulas, C., & Romdhani, I. (2023, March). Lessons Learnt from An Online Pilot Study About Strategic Alignment at A Higher Education Institution. Presented at 16th IADIS International Conference on Information Systems (IS 2023), Lisbon, Portugal
Presentation Conference Type | Conference Paper (published) |
---|---|
Conference Name | 16th IADIS International Conference on Information Systems (IS 2023) |
Start Date | Mar 11, 2023 |
End Date | Mar 13, 2023 |
Acceptance Date | Jan 1, 2023 |
Publication Date | 2023 |
Deposit Date | Jan 9, 2023 |
Publicly Available Date | Jan 1, 2025 |
Pages | 21-28 |
Book Title | PROCEEDINGS OF THE 16 th IADIS INTERNATIONAL CONFERENCE INFORMATION SYSTEMS 2023 |
ISBN | 978-989-8704-47-4 |
Keywords | Strategic Alignment; On-line data collection; Lessons Learned; Middle Management; Pilot Study |
Related Public URLs | https://www.is-conf.org/wp-content/uploads/2023/03/3_IS2023_F_083_Kachale_NV.pdf |
Files
Lessons Learnt From An Online Pilot Study About Strategic Alignment At A Higher Education Institution (accepted version)
(151 Kb)
PDF
You might also like
Researching the adoption of ICT in Ethiopia: a case study of small hotels in Addis Ababa
(2012)
Journal Article
Adoption and use of smart devices as clickers in classrooms in higher education
(2023)
Journal Article
An exploratory qualitative study of middle managers' lived experiences in contribution to strategic alignment at a public university
(2023)
Presentation / Conference Contribution
Downloadable Citations
About Edinburgh Napier Research Repository
Administrator e-mail: repository@napier.ac.uk
This application uses the following open-source libraries:
SheetJS Community Edition
Apache License Version 2.0 (http://www.apache.org/licenses/)
PDF.js
Apache License Version 2.0 (http://www.apache.org/licenses/)
Font Awesome
SIL OFL 1.1 (http://scripts.sil.org/OFL)
MIT License (http://opensource.org/licenses/mit-license.html)
CC BY 3.0 ( http://creativecommons.org/licenses/by/3.0/)
Powered by Worktribe © 2025
Advanced Search