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Lost in translation: Qualitative data collecting and translating challenges in multilingual settings in information systems research

Demeke, Wegene; Ryan, Bruce



In this paper under-researched methodological issues in information systems research of multilingual interview data collection and translation using translators explored. Observations field notes were collected during the study of the role of ICT for poverty reduction using Participatory Budgeting (PB) in Brazil. A systematic literature search conducted to find the methods used for collecting qualitative data in information systems research from 2010 to 2021. The identified research gap in data collecting and translating presented. Reflexive method used to analyse the researchers’ observations field notes. The findings of the research recommended data collecting and data translation framework: single back-translation for data validity and accuracy. The work also presented the key elements of qualitative data collection, timing, follow-up questions, and interpretation. We recommend researchers to make available the data collecting instruments and collected data in the original and target languages to provide transparency, data validity, and provides data access for future research.

Journal Article Type Article
Acceptance Date Dec 2, 2021
Online Publication Date Dec 30, 2021
Publication Date Dec 30, 2021
Deposit Date Jan 31, 2022
Publicly Available Date Jan 31, 2022
Journal University of Dar es Salaam Library Journal
Peer Reviewed Peer Reviewed
Volume 16
Issue 2
Pages 105-118
Series ISSN 0856-1818
Keywords Multilingual, translation, reflexive method, back-translation, data validity
Public URL
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