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Linking Innovation and eLearning – The Case for an Embedded Design

Ziegler, Alexander; Peisl, Thomas; Harte, Patrick


Alexander Ziegler

Thomas Peisl


The need to link eLearning and innovation has been discussed in depth in education and entrepreneurship since its inception 30 years ago. In times of subscriptions and anonymous selling via the internet organisations have one need prior to adopting a product: they need to acquire the right skills to accept the innovation a new product brings them.

There is significant research outlining how eLearning supports the increase of knowledge in general and especially in organisational product adoption which details both the positive and negative impacts and practicalities of eLearning and its use. This cross-industry multi-case approach in automotive, healthcare and other sectors investigates the status and the potential of eLearning in Big Tech.

We present findings that suggest embedding all needed eLearning directly into products before or during product introduction. Short and immediate eLearning and usage of simulations to uniform processes is the solution to increase product adoption. This suggestion is not only changing the well-known product lifecycle model by integration eLearning into the product, as AI will be able to analyse the eLearning data and give valuable feedback for the future product and process improvements.

Presentation Conference Type Conference Paper (Published)
Conference Name 28th European Conference, EuroSPI 2021
Start Date Sep 1, 2021
End Date Sep 3, 2021
Online Publication Date Aug 25, 2021
Publication Date 2021
Deposit Date Nov 5, 2021
Publicly Available Date Aug 26, 2022
Publisher Springer
Pages 47-63
Series Title Communications in Computer and Information Science
Series Number 1442
Series ISSN 1865-0937
Book Title Systems, Software and Services Process Improvement. EuroSPI 2021.
ISBN 978-3-030-85520-8
Public URL


Linking Innovation And ELearning – The Case For An Embedded Design (accepted version) (332 Kb)

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