Social intelligence in the age of networks

Davenport, Elisabeth

Abstract

The author explores the concept of ‘social intelligence’. She
suggests that, in the world of digital commerce, it may be
defined as ‘insight which is based on collective understanding
of work practices’. She offers three scenarios to
support the suggestion that the World Wide Web allows new
forms of insight to emerge as it greatly extends the toolkit and
the content base of business intelligence. The scenarios
explore three activities: ‘social browsing’, ‘social formatting’
and ‘social filtering’, that are examples of social intelligence
activities in the world of the virtual workplace

• Journal Article Type: Article
• Publication Date: 2000-06
• Deposit Date: Jul 2, 2010
• Print ISSN: 0165-5515
• Electronic ISSN: 1741-6485
• Publisher: SAGE Publications
• Peer Reviewed: Peer Reviewed
• Volume: 26
• Issue: 3
• Pages: 145-152
• DOI: https://doi.org/10.1177/016555150002600304
• Keywords: Library and Information Sciences; Information Systems
• Public URL: http://researchrepository.napier.ac.uk/id/eprint/3288
• Publisher URL: http://dx.doi.org/10.1177/016555150002600304