Workplace information literacy: a bridge to the development of Innovative Work Behaviour

Middleton, Lyndsey; Hall, Hazel

Abstract

Purpose
Organisational culture and leadership, employee skills and aptitudes, access to resources, and training are regularly cited as important determinants of the development of Innovative Work Behaviour (IWB). The purpose of the work reported in this paper was to investigate a further set of possible determinants of the development of IWB: those that are information-related.

Design/methodology/approach
A mixed methods approach was adopted. Quantitative and qualitative data were collected by questionnaire, interview, and focus groups in three large public sector case study organisations in Scotland, Finland, and England.

Findings
A set of information-related determinants of the development of IWB are evidenced, adding to the list of determinants that are already well documented. Notably workplace information literacy (IL) appears to furnish a bridge between determinants of the development of IWB and workplace learning.

Originality
That information-related determinants may be valuable to the development of IWB has not previously merited specific consideration, nor been recognised, in the wider IWB literature. The identification of these determinants in this research should encourage researchers and professionals beyond the domain of Information Science to pay serious attention to IL. This is particularly important in respect of the role of workplace IL in processes that lead to new knowledge creation and innovation.

Citation

Middleton, L., & Hall, H. (2021). Workplace information literacy: a bridge to the development of Innovative Work Behaviour. Journal of Documentation, 77(6), 1343-1363. https://doi.org/10.1108/JD-03-2021-0065

• Journal Article Type: Article
• Acceptance Date: May 26, 2021
• Online Publication Date: Jul 9, 2021
• Publication Date: 2021-10
• Deposit Date: May 26, 2021
• Publicly Available Date: May 26, 2021
• Print ISSN: 0022-0418
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 77
• Issue: 6
• Pages: 1343-1363
• DOI: https://doi.org/10.1108/JD-03-2021-0065
• Keywords: information literacy, information sharing, IL, innovation, innovative work behaviour, IWB, workplace information literacy, workplace learning
• Public URL: http://researchrepository.napier.ac.uk/Output/2775711