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A Framework for Constructing and Evaluating the Role of MR as a Holographic Virtual Guide in Museums

Hammady, Ramy; Ma, Minhua; Al-Kahla, Ziad; Strathearn, Carl


Ramy Hammady

Minhua Ma

Ziad Al-Kahla


Mixed reality (MR) is a cutting-edge technology at the forefront of many new applications in the tourism and cultural heritage sector. This study aims to reshape the museum experience by creating a highly engaging and immersive museum experience for visitors combing real-time visual, audio information and computer-generated images with museum artefacts and customer displays. This research introduces a theoretical framework that assesses the potential of MR guidance system in usefulness, ease of use, enjoyment, interactivity, touring and future applications. The evaluation introduces the MuseumEye MR application in the Egyptian Museum, Cairo using mixed method surveys and a sample of 171 participants. The results of the questionnaire highlighted the importance of the mediating the role of the tour guide in enhancing the relationship between perceived usefulness, ease of use, multimedia, UI design, interactivity and the intention of use. Furthermore, the results of this study revealed the potential future use of MR in museums and ensured sustainability and engagement past the traditional visitor museum experience, which heightens the economic state of museums and cultural heritage sectors.


Hammady, R., Ma, M., Al-Kahla, Z., & Strathearn, C. (2021). A Framework for Constructing and Evaluating the Role of MR as a Holographic Virtual Guide in Museums. Virtual Reality, 25, 895-918.

Journal Article Type Article
Acceptance Date Dec 4, 2020
Online Publication Date Jan 5, 2021
Publication Date 2021-12
Deposit Date Dec 9, 2020
Publicly Available Date Jan 6, 2022
Journal Springer
Print ISSN 1359-4338
Publisher Springer
Peer Reviewed Peer Reviewed
Volume 25
Pages 895-918
Keywords Mixed Reality; Virtual Guide; Museums; Holographic System; Microsoft HoloLens
Public URL


A Framework For Constructing And Evaluating The Role Of MR As A Holographic Virtual Guide In Museums (accepted version) (3.1 Mb)

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